| Summary: | ASTERISK-18707: QueueSummary event returns incorrect LoggedIn value | ||
| Reporter: | Sam (sam) | Labels: | |
| Date Opened: | 2011-10-12 06:53:18 | Date Closed: | 2019-04-11 11:17:07 |
| Priority: | Minor | Regression? | |
| Status: | Closed/Complete | Components: | Applications/app_queue |
| Versions: | 1.8.7.0 13.18.4 | Frequency of Occurrence | Constant |
| Related Issues: | |||
| Environment: | Asterisk 1.8.7.0 Realtime Queue Member logs in dynamically into Queue | Attachments: | |
| Description: | Guide me if I am missing something as this is the first time I have been submitting a bug report. I have been using realtime queue and making members logged into queue dynamically (AddQueueMember, RemoveQueueMember). I dynamically added two members, 2 from location SIP/1112(X-lite) and 3 from location SIP/1111(X-lite), into Queue 1. Now when I performed couple of actions for AMI, I found some inconsistency in information received in Responses. Output of my test ========================================= [1] QueueStatus action: queuestatus queue: 1 Response: Success Message: Queue status will follow Event: QueueParams Queue: 1 Max: 0 Strategy: ringall Calls: 0 Holdtime: 2 TalkTime: 26 Completed: 20 Abandoned: 3 ServiceLevel: 0 ServicelevelPerf: 0.0 Weight: 0 Event: QueueMember Queue: 1 Name: 2 Location: SIP/1112 Membership: dynamic Penalty: 1 CallsTaken: 16 LastCall: 1318251310 Status: 1 Paused: 0 Event: QueueMember Queue: 1 Name: 3 Location: SIP/1111 Membership: dynamic Penalty: 2 CallsTaken: 0 LastCall: 0 Status: 5 Paused: 0 Event: QueueStatusComplete ------------------------------- [2]QueueSummary action: queuesummary queue: 1 Response: Success Message: Queue summary will follow Event: QueueSummary Queue: 1 LoggedIn: 1 Available: 1 Callers: 0 HoldTime: 2 TalkTime: 26 LongestHoldTime: 0 Event: QueueSummaryComplete ------------------------------- [3]CLI: Queue Show 10:35:00DEMO*> queue show 1 1 has 0 calls (max unlimited) in 'ringall' strategy (2s holdtime, 26s talktime), W:0, C:20, A:3, SL:0.0% within 0s Members: 2 (SIP/1112) with penalty 1 (dynamic) (Not in use) has taken 16 calls (last was 58190 secs ago) 3 (SIP/1111) with penalty 2 (dynamic) (Unavailable) has taken no calls yet No Callers ========================================= Here Response for action 'Queuestatus' shows 2 members logged in(Event: QueueMember) for Queue 1, whereas action 'Queuesummary' shows just 1(Event: QueueSummary Queue: 1 LoggedIn: 1 ...) When I had fired the actions on AMI, the system on which 3 (SIP/1111) was running was down. | ||
| Comments: | By: Sam (sam) 2011-10-16 23:58:59.012-0500 Well, no response! Is there anything I missed? By: Leif Madsen (lmadsen) 2011-11-01 08:46:22.230-0500 This is not a support forum, so responses are not going to be immediate. By: Leif Madsen (lmadsen) 2011-11-01 08:46:52.310-0500 Acknowledged issue. It does appear that the LoggedIn: value should probably be set to a value of '2'. By: thiago fernandes (tfernandes) 2016-09-27 09:58:51.834-0500 +1 By: Sean Bright (seanbright) 2019-04-11 11:17:07.744-0500 Members that are Unavailable or Invalid are not counted. This is intentional. | ||