[Home]

Summary:ASTERISK-19717: Attended transfer hangup
Reporter:Mario (susu)Labels:
Date Opened:2012-04-12 12:03:15Date Closed:2012-04-26 13:09:48
Priority:MajorRegression?Yes
Status:Closed/CompleteComponents:Features
Versions:10.2.0 Frequency of
Occurrence
Constant
Related
Issues:
is related toASTERISK-19633 Having any h extension in peer's context breaks unaccepted attended feature transfers
Environment:Attachments:
Description:Hi,
on trying an attended transfer I've this situation:

1) A calls B
2) B try to call C with an attended transfer (** code). Now A have Music
3) C answer to B
4) C hangup ==> A have hangup!!!

CLI show this:


[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
[2012-04-12 18:42:33] WARNING[22605]: file.c:829 ast_readaudio_callback: Failed to write frame
   -- <SIP/6001-000012d7> Playing 'beep.gsm' (language 'it')
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
[2012-04-12 18:42:33] WARNING[22605]: features.c:2587 builtin_atxfer: Failed to play transfer sound!
Comments:By: Matt Jordan (mjordan) 2012-04-17 09:18:52.341-0500

We require a complete debug log to help triage the issue. This document will provide instructions on how to collect debugging logs from an Asterisk machine for the purpose of helping bug marshals troubleshoot an issue: https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

Please make sure in the DEBUG log that 'sip set debug' is set to on.  If you can, please also provide a pcap illustrating the attended transfer problem.

Note that other issues have reported similar problems with attended transfers to extensions that include the 'h' extension.  Please confirm if this is the case in your configuration as well.

By: Richard Mudgett (rmudgett) 2012-04-24 20:39:50.280-0500

Also see ASTERISK-19633 for patch that should fix it.  The patch is for v1.8 but should apply without a problem for v10.

By: Mario (susu) 2012-04-26 10:22:01.217-0500

Patch applied but I can't restart asterisk. I'll keep you update.
Thanks a lot!

By: Mario (susu) 2012-04-26 13:08:42.792-0500

It works!
Thanks a lot!

By: Mario (susu) 2012-04-26 13:09:48.729-0500

Patch of ASTERISK-19633 fix the problem!