Summary: | ASTERISK-20014: Voicemail giving incorrect length and being dropped | ||
Reporter: | David Cunningham (dcunningham) | Labels: | |
Date Opened: | 2012-06-15 22:08:25 | Date Closed: | 2012-08-01 20:14:56 |
Priority: | Major | Regression? | |
Status: | Closed/Complete | Components: | Applications/app_voicemail |
Versions: | 1.8.7.2 | Frequency of Occurrence | Constant |
Related Issues: | |||
Environment: | CentOS release 5.8 (Final) | Attachments: | ( 0) vm-15299.txt |
Description: | Asterisk is regularly dropping voicemails as being too short. The problems are: 1. The voicemail is not the length app_voicemail thinks it is, as can easily be told by looking at the time recording starts and ends. 2. The minsecs value used by app_voicemail is 3. It did used to be 3 on this server, but we since commented out minsecs in voicemail.conf and ran 'voicemail reload', so it should not have any minsecs value. I will attach a trace of this. Thanks! | ||
Comments: | By: David Cunningham (dcunningham) 2012-06-15 22:12:00.594-0500 The error is: [Jun 15 15:41:21] VERBOSE[15299] app_voicemail.c: -- Recording was 1 seconds long but needs to be at least 3 - abandoning By: Matt Jordan (mjordan) 2012-06-18 10:26:16.701-0500 This is most likely a duplicate of ASTERISK-16981, which was fixed in Asterisk 1.8.8.0. Please test with a version of Asterisk equal to or greater then 1.8.8.0. By: David Cunningham (dcunningham) 2012-06-18 19:25:47.165-0500 Thanks, I will ask the customer to try it. By: Matt Jordan (mjordan) 2012-06-22 08:48:09.782-0500 Any luck with later versions, or with the patch on the issue referenced? By: David Cunningham (dcunningham) 2012-06-25 01:42:18.301-0500 I will ask the customer and update this ticket. Thanks. By: Rusty Newton (rnewton) 2012-07-23 19:08:25.902-0500 Oops - resetting request feedback on this issue. I see David's comment on 25th. By: David Cunningham (dcunningham) 2012-08-01 19:08:58.718-0500 Thanks, the customer advises it is fixed. By: Richard Mudgett (rmudgett) 2012-08-01 20:14:56.732-0500 Closing because duplicate of ASTERISK-16981 |