Summary: | ASTERISK-20092: Invalid queue member state when extension state is ringing & in use. | ||
Reporter: | Steven Wheeler (swheeler) | Labels: | |
Date Opened: | 2012-07-04 10:22:23 | Date Closed: | 2017-12-19 09:05:13.000-0600 |
Priority: | Minor | Regression? | |
Status: | Closed/Complete | Components: | Applications/app_queue |
Versions: | 1.8.9.3 | Frequency of Occurrence | Constant |
Related Issues: | |||
Environment: | CentOS 5.5 Asterisk 1.8.9.2 | Attachments: | ( 0) bugreport.log ( 1) queues.conf |
Description: | When a queue member's state interface goes to ringing & in use the member's queue state becomes invalid. This hasn't caused us any issues yet, but it does not seem like the correct behavior considering there is a ringing & in use queue state defined. This table outlines the states in the AMI output below. || Extension || Queue || | Not In Use | Not In Use | | In Use | In Use | | Ringing & In Use | Invalid | | In Use | In Use| | Not In Use | Not In Use | {code:title=AMI Output|borderStyle=solid} org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:09:05 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='0',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-swheeler',context='blf',server=null,systemHashcode=28115272] org.asteriskjava.manager.event.QueueMemberStatusEvent[dateReceived='Wed Jul 04 10:09:05 CDT 2012',privilege='agent,all',queue='usi-Q-henrytestqueue',sequencenumber=null,membership='realtime',location='Local/swheeler@queue_calling/n',status='1',paused='false',timestamp=null,lastcall='0',actionid=null,internalactionid=null,name='usi-swheeler',server=null,membername='usi-swheeler',penalty='0',callstaken='0',systemHashcode=19880531] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:09:05 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='0',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-252',context='blf',server=null,systemHashcode=30611551] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:10:31 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='1',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-swheeler',context='blf',server=null,systemHashcode=28586342] org.asteriskjava.manager.event.QueueMemberStatusEvent[dateReceived='Wed Jul 04 10:10:31 CDT 2012',privilege='agent,all',queue='usi-Q-henrytestqueue',sequencenumber=null,membership='realtime',location='Local/swheeler@queue_calling/n',status='2',paused='false',timestamp=null,lastcall='0',actionid=null,internalactionid=null,name='usi-swheeler',server=null,membername='usi-swheeler',penalty='0',callstaken='0',systemHashcode=15694682] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:10:31 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='1',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-252',context='blf',server=null,systemHashcode=12536104] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:10:42 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='9',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-swheeler',context='blf',server=null,systemHashcode=30399292] org.asteriskjava.manager.event.QueueMemberStatusEvent[dateReceived='Wed Jul 04 10:10:42 CDT 2012',privilege='agent,all',queue='usi-Q-henrytestqueue',sequencenumber=null,membership='realtime',location='Local/swheeler@queue_calling/n',status='4',paused='false',timestamp=null,lastcall='0',actionid=null,internalactionid=null,name='usi-swheeler',server=null,membername='usi-swheeler',penalty='0',callstaken='0',systemHashcode=21126077] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:10:42 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='9',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-252',context='blf',server=null,systemHashcode=26543917] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:10:51 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='1',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-swheeler',context='blf',server=null,systemHashcode=17874536] org.asteriskjava.manager.event.QueueMemberStatusEvent[dateReceived='Wed Jul 04 10:10:51 CDT 2012',privilege='agent,all',queue='usi-Q-henrytestqueue',sequencenumber=null,membership='realtime',location='Local/swheeler@queue_calling/n',status='2',paused='false',timestamp=null,lastcall='0',actionid=null,internalactionid=null,name='usi-swheeler',server=null,membername='usi-swheeler',penalty='0',callstaken='0',systemHashcode=23897718] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:10:51 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='1',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-252',context='blf',server=null,systemHashcode=29770613] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:11:08 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='0',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-swheeler',context='blf',server=null,systemHashcode=28299233] org.asteriskjava.manager.event.QueueMemberStatusEvent[dateReceived='Wed Jul 04 10:11:08 CDT 2012',privilege='agent,all',queue='usi-Q-henrytestqueue',sequencenumber=null,membership='realtime',location='Local/swheeler@queue_calling/n',status='1',paused='false',timestamp=null,lastcall='0',actionid=null,internalactionid=null,name='usi-swheeler',server=null,membername='usi-swheeler',penalty='0',callstaken='0',systemHashcode=24701639] org.asteriskjava.manager.event.ExtensionStatusEvent[dateReceived='Wed Jul 04 10:11:08 CDT 2012',privilege='call,all',callerid=null,sequencenumber=null,status='0',hint='SIP/usi-0004F22AB878&SIP/usi-0004F23DDD6C&SIP/usi-swheeler_softphone',timestamp=null,exten='usi-252',context='blf',server=null,systemHashcode=25018889] {code} | ||
Comments: | By: Rusty Newton (rnewton) 2012-07-09 17:54:27.430-0500 Steven, please additionally *attach* the queues.conf configuration, and a full log containing DEBUG and VERBOSE level 5 messages during the time the issue occurs. Thanks again for reporting this! By: Steven Wheeler (swheeler) 2012-07-10 08:45:32.360-0500 The requested debug & verbose output as well as the queues.conf configuration file. By: Steven Wheeler (swheeler) 2012-07-10 08:47:26.601-0500 I have attached the requested files. Note this test involved ext 252 calling *99 (vm) then having ext 2520 call 252 thus resulting in ext 252 having both ringing and busy states. Let me know if there is any more information you need. By: Joshua C. Colp (jcolp) 2017-12-19 05:40:53.160-0600 Have you experienced this under current supported Asterisk? By: Steven Wheeler (swheeler) 2017-12-19 09:02:23.778-0600 No, we last saw this on Asterisk 11. By: Joshua C. Colp (jcolp) 2017-12-19 09:05:13.247-0600 As this hasn't been seen in Asterisk 13 I'm closing this out as suspended. If you encounter it in the future you can comment and this will automatically reopen. |