Summary:	ASTERISK-20148: Confbridge Admin is played hold music when last participant leaves the conference. When a participant returns to the same call the Admin remains hearing hold music.
Reporter:	Jonathan White (londonnet)	Labels:
Date Opened:	2012-07-18 17:05:15	Date Closed:	2012-07-26 16:23:51
Priority:	Major	Regression?	No
Status:	Closed/Complete	Components:	Applications/app_confbridge
Versions:	10.6.1	Frequency of Occurrence	Constant
Related Issues:	is related to ASTERISK-19562 [patch] ConfBridge - Inconsistent hold-music behaviour
Environment:	Centos 5.8 i386	Attachments:	( 0) admin-moh.txt ( 1) confbridge.conf
Description:	A Participant joins the conference with: type=user music_on_hold_when_empty=yes music_on_hold_class=default announce_user_count=yes announce_only_user=yes wait_marked=yes dsp_drop_silence=yes announce_join_leave=yes And hears hold music untill an Admin user joins with: type=user admin=yes marked=yes music_on_hold_when_empty=yes music_on_hold_class=default announce_user_count=yes announce_only_user=yes wait_marked=yes dsp_drop_silence=yes announce_join_leave=yes at this point the conference starts. However when the participant leaves and the admin remains the admin hears hold music. When a participant rejoins the conference the participant joins correctly as there is already an admin on the call however the Admin user is still played hold music but can talk over it. The same happens when another admin joins. To join the conference again the original admin must leave the conference and redial.
Comments:	By: Rusty Newton (rnewton) 2012-07-19 17:23:32.498-0500 Thanks for the report! https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines Please provide an Asterisk CLI log with DEBUG and VERBOSE levels of 5 while the issue occurs. Then we can look into why this is happening. That's definitely not expected behavior. By: Rusty Newton (rnewton) 2012-07-19 17:24:45.660-0500 Please also provide your confbridge.conf  and any other relevant config files, possibly configuration for the channels involved. Sanitize! By: Jonathan White (londonnet) 2012-07-19 18:36:08.064-0500 I have made a positive change to confbridge.conf which has resolved the issue or at lease masked it. If I remove the the following lines from the admin users profile all aprease to finction corectly: ;music_on_hold_when_empty=yes ;music_on_hold_class=default If thease two lines are added the problem persists. By: Rusty Newton (rnewton) 2012-07-20 09:09:04.903-0500 Thanks for the feedback! We'll also need: {quote} Please provide an Asterisk CLI log with DEBUG and VERBOSE levels of 5 while the issue occurs. Then we can look into why this is happening. That's definitely not expected behavior. Please also provide your confbridge.conf and any other relevant config files, possibly configuration for the channels involved. Sanitize! {quote} By: Jonathan White (londonnet) 2012-07-26 05:23:13.967-0500 Config and cli output attached. The call I made was to dial 1001 from x-lite extn 4411 as admin From the same client I dial again and join as participant (I get the same results if I call in from two seperate clients) The bridge is working Drop the call from the participant Admin user hears music Participant rejoins the call Admin still hears music participant is in the call without music Drop the call from admin participant hears music Admin rejoins the call and participant joins the conference and the call proceeds. By: Jonathan White (londonnet) 2012-07-26 05:23:55.068-0500 Config and cli output By: Rusty Newton (rnewton) 2012-07-26 16:23:51.056-0500 Thanks for the additional information. This issue appears to be a duplicate of ASTERISK-19562 Jonathan White, please watch ASTERISK-19562 , you may be able to help test a patch or otherwise just watch for activity as it's being worked on. I'll make sure the developers working that are aware of your debug and data here.