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Summary:ASTERISK-20521: Document CDR behavior on the Asterisk wiki
Reporter:Matt Jordan (mjordan)Labels:
Date Opened:2012-10-05 11:55:18Date Closed:2013-03-15 07:52:41
Priority:MajorRegression?
Status:Closed/CompleteComponents:CDR/General
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Description:CDRs behavior is tricky.  The fact that its tricky causes a lot of people frustration:
* Things that people think should work, don't
* People report bugs because CDRs either don't capture the information they want, or do something they don't expect
* Those issues either get closed out because the behavior is undefined, or they languish in the issue tracker

If we aren't going to support certain CDR behavior - because that behavior is by definition undefined - then we should say so on the Asterisk wiki.  The page should provide:

* How CDRs work in 'standard' two party calls
* How CDRs work in Queues
* How CDRs can be manipulated by using various cdr configuration settings
* Where CDRs are undefined and why
* A concrete statement that only violations to the defined behavior and to cdr settings are candidates for fixing in release branches.
* Changes in CDR behavior only occurs in new versions
* We will not attempt to change undefined behavior.

Comments:By: Andrew Latham (lathama) 2012-10-05 13:11:02.684-0500

I have found a lot of old CDR notes in Doxygen that I am double and triple checking.  Confusion is the word...

By: Matt Jordan (mjordan) 2012-10-05 13:21:03.974-0500

Agreed.

The fact that there are subtle differences in behavior between, for example, Dial and Queue - even when only two parties may be involved - adds to the confusion.  The goal here would be to at least have something written down for future reference.

By: Matt Jordan (mjordan) 2013-03-15 07:52:41.876-0500

CDR specification for Asterisk 12 is up on the wiki here:

https://wiki.asterisk.org/wiki/display/AST/Asterisk+12+CDR+Specification