| Summary: | ASTERISK-22864: Queue agent order when changing to linear strategy not correct on reload | ||||
| Reporter: | Scott Griepentrog (sgriepentrog) | Labels: | |||
| Date Opened: | 2013-11-18 15:52:20.000-0600 | Date Closed: | 2013-12-10 13:02:21.000-0600 | ||
| Priority: | Major | Regression? | |||
| Status: | Closed/Complete | Components: | Applications/app_queue | ||
| Versions: | 1.8.24.0 | Frequency of Occurrence | Constant | ||
| Related Issues: |
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| Environment: | Attachments: | ||||
| Description: | Linear strategy requires that the in-memory list of agents matches the list provided in queue.conf. However, starting Asterisk with random strategy, and then switching queue.conf to linear and reloading asterisk does not produce the correct order from queue show until Asterisk is restarted (core restart gracefully).
Sequence to reproduce: 1) Configure queue with 3 agents and random strategy: {noformat} [100] announce-frequency=0 announce-holdtime=no announce-position=no autofill=yes autopause=no autopausedelay=0 eventmemberstatus=yes eventwhencalled=yes joinempty=yes leavewhenempty=no maxlen=0 memberdelay=0 penaltymemberslimit=0 periodic-announce-frequency=0 queue-callswaiting=silence/1 queue-thereare=silence/1 queue-youarenext=silence/1 reportholdtime=no retry=5 ringinuse=yes servicelevel=60 setinterfacevar=yes strategy=random timeout=15 timeoutpriority=app timeoutrestart=no weight=0 wrapuptime=0 member=Local/201@from-queue/n,0,Test One,hint:201@ext-local member=Local/202@from-queue/n,0,Test Two,hint:202@ext-local member=Local/203@from-queue/n,0,Test Three,hint:203@ext-local {noformat} 2) Result of CLI "queue show 100" is: {noformat} 100 has 0 calls (max unlimited) in 'random' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 60s Members: Test Three (Local/203@from-queue/n) (Invalid) has taken no calls yet Test Two (Local/202@from-queue/n) (Invalid) has taken no calls yet Test One (Local/201@from-queue/n) (Invalid) has taken no calls yet {noformat} 3) reconfigure strategy to linear and issue CLI "core reload": {noformat} strategy=linear {noformat} 4) Result of CLI "queue show 100" is: {noformat} 100 has 0 calls (max unlimited) in 'linear' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 60s Members: Test Three (Local/203@from-queue/n) (Invalid) has taken no calls yet Test Two (Local/202@from-queue/n) (Invalid) has taken no calls yet Test One (Local/201@from-queue/n) (Invalid) has taken no calls yet {noformat} Note that the agent order is still reversed from queue.conf 5) Issue CLI "core restart gracefully" and result of CLI "queue show 100" is: {noformat} 100 has 0 calls (max unlimited) in 'linear' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 60s Members: Test One (Local/201@from-queue/n) (Invalid) has taken no calls yet Test Two (Local/202@from-queue/n) (Invalid) has taken no calls yet Test Three (Local/203@from-queue/n) (Invalid) has taken no calls yet {noformat} Note that the agent order is now matching queue.conf This has been tested with the same results on 1.8 and 11. | ||||
| Comments: | By: David Woolley (davidw) 2013-11-20 05:48:53.379-0600 I thought that was a known limitation. See ASTERISK-17049, of which I think this is a duplicate. By: Rusty Newton (rnewton) 2013-12-09 18:23:24.617-0600 Pretty sure this is a duplicate. I'm pinging Scott (Digium dev) to verify with him. | ||||