| Summary: | ASTERISK-23338: how to solve this error during call parking:bad magic number | ||
| Reporter: | iranna (iranna) | Labels: | |
| Date Opened: | 2014-02-21 07:14:29.000-0600 | Date Closed: | 2014-03-19 09:46:59 |
| Priority: | Major | Regression? | |
| Status: | Closed/Complete | Components: | |
| Versions: | 1.8.8.2 | Frequency of Occurrence | Frequent |
| Related Issues: | |||
| Environment: | LINUX 12.04 | Attachments: | ( 0) Mydebuglog ( 1) refs |
| Description: | In the CLI.i am receiving fallowing error during executing call parking
( using two physical SIP phones and PSTN phones) i was written dialplan in extestion.conf as fallow [incoming] include => parkedcalls exten => 3000,1,Dial(SIP/3000,40,Tt) exten => 3001,1,Dial(SIP/3001,40,Tt) and in feature.conf [general] parkpos => 701-703 context => parkedcalls i am using DTMF sequence #72 in feature map context for call parked:its working but call established in one way (one way call) and fallowing error. please find attachment on Debug information file(Mydebuglog) and Reference Count Logs logs(ref) thank you | ||
| Comments: | By: Rusty Newton (rnewton) 2014-02-21 09:51:43.330-0600 Hi! First, you'll need to read through the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines]. Second, you'll want to want to read through the [Collecting Debug Information|https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information] page and the [Reference Count Debugging|https://wiki.asterisk.org/wiki/display/AST/Reference+Count+Debugging] page. Once you have done those things, please provide Asterisk logs and the /tmp/refs file generated from the steps you will follow. Of course be sure to capture the logs when the issue occurs. If you can reproduce the issue, please provide step by step instructions on how to reproduce the issue and all configuration files required to reproduce it. Additionally, fill out the various fields provided on the issue ticket. At this point, we don't know what version of Asterisk you are running, how you are parking a call, practically anything about the environment or scenario. Thanks! By: iranna (iranna) 2014-02-23 23:55:41.398-0600 please find attachment on capture /etc/var/asterisk/Myissue. By: Matt Jordan (mjordan) 2014-02-24 07:05:17.518-0600 Please try the most recent version of 1.8. There have been numerous fixes for reference counting issues since 1.8.8.2, which is now over two years old. In particular, major parking changes have been affected since that time. As well, you didn't collect the reference count debug information that Rusty asked for - so if upgrading doesn't fix your problem, you will need to re-read the wiki page he linked and collect the information that has asked for. By: iranna (iranna) 2014-02-28 01:15:25.391-0600 please find attachment on reference count debug information and Mydebuglog file By: Matt Jordan (mjordan) 2014-02-28 06:12:01.884-0600 What version of Asterisk did you test this with? By: iranna (iranna) 2014-03-03 04:16:49.612-0600 1.8.8.0 By: Matt Jordan (mjordan) 2014-03-03 06:17:06.601-0600 As I said, you are using a version of Asterisk that is over two years old. There have been numerous fixes in call parking, including many that involve channel reference counting issues. Please reproduce the problem with the latest version of Asterisk 1.8. By: iranna (iranna) 2014-03-03 22:16:06.347-0600 okay,thank you By: Rusty Newton (rnewton) 2014-03-19 09:46:48.989-0500 Suspended due to lack of activity. Please request a bug marshal in #asterisk-bugs on the IRC network irc.freenode.net to reopen the issue should you have the additional information requested. Further information can be found at http://www.asterisk.org/developers/bug-guidelines | ||