[Home]

Summary:ASTERISK-24738: Disconnect option in features.conf not functioning in Asterisk 13.1.0
Reporter:Josh Adams (jbillings86)Labels:
Date Opened:2015-01-29 18:45:25.000-0600Date Closed:2015-01-30 11:24:06.000-0600
Priority:MinorRegression?
Status:Closed/CompleteComponents:
Versions:13.1.1 Frequency of
Occurrence		Constant
Related
Issues:
Environment:Attachments:
Description:I recently upgraded from Asterisk 1.8 to Asterisk 13.1.0. Since the upgrade I can no longer return to the original call during an attended transfer. In the previous version of Asterisk I was able to do this with the disconnect option specified in features.conf.

I have pasted in the featuremap section of features.conf below. I have enabled verbosity in the CLI to verify that the DTMF tones are being received. I can not see anything happening in the CLI after ** is pressed to initiate the disconnect and return of the original call. Other than this, attended transfer works flawlessly.

[featuremap]
blindxfer => #1                 ; Blind transfer  (default is #)
disconnect => **                        ; Disconnect  (default is *)
;automon => *1                  ; One Touch Record a.k.a. Touch Monitor
atxfer => ##                    ; Attended transfer
parkcall => #0                ; Park call (one step parking)
Comments:By: Richard Mudgett (rmudgett) 2015-01-30 11:24:06.068-0600

The DTMF attended transfer feature was completely reworked in v12 and later.

The disconnect option no longer does double duty as a call disconnect and transfer abort.  The replacement option is atxferabort.

From {{features.conf.sample}}:
{noformat}
;atxfernoanswertimeout = 15     ; Timeout for answer on attended transfer default is 15 seconds.
;atxferdropcall = no            ; If someone does an attended transfer, then hangs up before the transfer
                               ; target answers, then by default, the system will try to call back the
                               ; person that did the transfer.  If this is set to "yes", the ringing
                               ; transfer target is immediately transferred to the transferee.
;atxferloopdelay = 10           ; Number of seconds to sleep between retries (if atxferdropcall = no)
;atxfercallbackretries = 2      ; Number of times to attempt to send the call back to the transferer.
                               ; By default, this is 2.
;transferdialattempts = 3       ; Number of times that a transferer may attempt to dial an extension before
                               ; being kicked back to the original call.
;transferretrysound = "beep"    ; Sound to play when a transferer fails to dial a valid extension.
;transferinvalidsound = "beeperr" ; Sound to play when a transferer fails to dial a valid extension and is out of retries.
;atxferabort = *1               ; cancel the attended transfer
;atxfercomplete = *2            ; complete the attended transfer, dropping out of the call
;atxferthreeway = *3            ; complete the attended transfer, but stay in the call. This will turn the call into a multi-party bridge
;atxferswap = *4                ; swap to the other party. Once an attended transfer has begun, this options may be used multiple times
{noformat}

From the {{CHANGES}} file in the {{Functionality changes from Asterisk 11 to Asterisk 12}} section:
{noformat}
Features
-------------------

* Core attended transfers now have several new options. While performing an
  attended transfer, the transferer now has the following options:
  - *1 - cancel the attended transfer (configurable via atxferabort)
  - *2 - complete the attended transfer, dropping out of the call
         (configurable via atxfercomplete)
  - *3 - complete the attended transfer, but stay in the call. This will turn
         the call into a multi-party bridge (configurable via atxferthreeway)
  - *4 - swap to the other party. Once an attended transfer has begun, this
         options may be used multiple times (configurable via atxferswap)
{noformat}