Summary:	ASTERISK-24971: Asterisk crashes on voicemail
Reporter:	MultiTEL (multitel)	Labels:
Date Opened:	2015-04-16 14:38:05	Date Closed:	2015-05-19 18:50:32
Priority:	Major	Regression?
Status:	Closed/Complete	Components:	Applications/app_voicemail/ODBC
Versions:	13.3.2	Frequency of Occurrence	Constant
Related Issues:
Environment:	Debian 7.0 x64 , system running odbc/mysql / unixODBC 2.2.14 & mysql 5.6.22-72	Attachments:	( 0) backtrace.txt ( 1) backtrace-threads.txt
Description:	Asterisk crashing before playing VM messages:    -- <SIP/214-27555212-00000005> Playing 'vm-youhave.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'digits/4.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'vm-INBOX.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'vm-messages.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'vm-onefor.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'vm-INBOX.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'vm-messages.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'vm-opts.ulaw' (language 'en')    -- <SIP/214-27555212-00000005> Playing 'vm-first.ulaw' (language 'en') pbx142*CLI> Disconnected from Asterisk server Backtraces attached.
Comments:	By: Matt Jordan (mjordan) 2015-04-24 12:21:55.181-0500 Please don't link to external servers. Those tend to go away, at which point, we no longer have the information. Please attach the backtraces to this issue, along with your {{voicemail.conf}}. By: MultiTEL (multitel) 2015-04-24 12:29:39.964-0500 Contents of voicemail.conf: [general] format=wav format=ulaw .....contents stripped... odbcstorage=asterisk1 odbctable=voicemail_messages emaildateformat=%A, %B %d, %Y at %r pagerdateformat=%A, %B %d, %Y at %r sendvoicemail=yes By: MultiTEL (multitel) 2015-04-24 12:33:32.025-0500 Required files added. By: Rusty Newton (rnewton) 2015-05-01 17:27:58.974-0500 Thank you for the crash report. However, we need more information to investigate the crash. Please provide: 1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1]. 2. Specific steps taken that lead to the crash. 3. All configuration information necesary to reproduce the crash. Thanks! [1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace By: Rusty Newton (rnewton) 2015-05-01 17:29:32.185-0500 Please follow the backtrace instructions to use the correct compilation flags. Specifically I see optimizations, so you probably didn't get DONT_OPTIMIZE. What was in the ".....contents stripped..." section of your voicemail.conf ? Was it just private data? If possible we need the complete files needed to reproduce the issue. Simply indicate where any private data was removed. By: Rusty Newton (rnewton) 2015-05-19 18:50:23.626-0500 Suspended due to lack of activity. Please request a bug marshal in #asterisk-bugs on the IRC network irc.freenode.net to reopen the issue should you have the additional information requested. Further information on issue tracker usage can be found in the Asterisk Issue Guidlines [1]. [1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines Additionally, the crash is in libodbc and you are using an older version: unixODBC 2.2.14 (Nov 2008). If you open a new issue then please test with a current version ( 2.3.2(Oct 2013)) for gathering the requested debug information.