Summary:	ASTERISK-25093: Asterisk stop working suddenly often
Reporter:	Diego Kappa (dcapape)	Labels:
Date Opened:	2015-05-15 06:07:00	Date Closed:	2015-06-16 16:35:20
Priority:	Major	Regression?	No
Status:	Closed/Complete	Components:	Core/General
Versions:	11.13.1	Frequency of Occurrence	Frequent
Related Issues:
Environment:	Distributor ID: Debian Description: Debian GNU/Linux 8.0 (jessie) Release: 8.0 Codename: jessie	Attachments:	( 0) backtrace.txt ( 1) backtrace.txt ( 2) backtrace.txt ( 3) full.log ( 4) full.log
Description:	I installed an Asterisk 11.13.1~dfsg-2+b1 in a Debian 8 stable from repository. This asterisk is managing arround 120 peers and 3 SIP trunks. The asterisk is shutting down for 1 or 2 times per day, without any line writed about it in full or debug logs, and nothing in syslog.
Comments:	By: Rusty Newton (rnewton) 2015-05-15 17:25:08.347-0500 Thank you for the crash report. However, we need more information to investigate the crash. Please provide: 1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1]. 2. Specific steps taken that lead to the crash. 3. All configuration information necesary to reproduce the crash. Thanks! [1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace Specifically, make sure you have the BETTER_BACKTRACES and DONT_OPTIMIZE compiler flags selected for your build before grabbing a new trace. By: Rusty Newton (rnewton) 2015-05-15 17:25:55.722-0500 You also mentioned the logs.. please attach them to the issue. They should show at least a few minutes before the crash if possible. By: Diego Kappa (dcapape) 2015-05-18 03:17:37.021-0500 Hi Rusty, 1. The information you demand me is attached. Full log tailed too. (It's restricted, can you see it) 2. That happens after some hours been working. It doesn't happens on holidays or weekends days. (Only when is using) 3. I don't knwo what configuration give you. This configuration was working on 1.8 without problems. Regards By: Rusty Newton (rnewton) 2015-06-01 18:07:28.872-0500 Looks like this issue could have been fixed between the version you are using and the latest of 11. Please test with [Asterisk 11.18.0-rc1|http://downloads.asterisk.org/pub/telephony/asterisk/asterisk-11.18.0-rc1.tar.gz] and if the issue still occurs then you can provide the information that was requested. Please note that: * It appears you didn't follow the instructions for gathering a backtrace. Please use the compilation options required. * Please attach new logs (if the issue still occurs in the latest version) that [include the "DEBUG" logger channel|https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information]. By: Rusty Newton (rnewton) 2015-06-16 16:36:19.895-0500 It appears the bug you have submitted is against a rather old version of a supported branch of Asterisk. There have been many issues fixed between the version you are using and the current version of your branch. Please test with the latest version in your Asterisk branch and report whether the issue persists. Please see the Asterisk Versions [1] wiki page for info on which versions of Asterisk are supported. [1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions If the issue occurs in a recent version then please open a new issue with the information requested.