Summary:	ASTERISK-25107: Phone losing registration 10 seconds after reboot.
Reporter:	Carl Fortin (phonefxg)	Labels:
Date Opened:	2015-05-20 08:18:12	Date Closed:	2015-05-22 09:41:19
Priority:	Minor	Regression?
Status:	Closed/Complete	Components:	Channels/chan_pjsip
Versions:	13.3.2	Frequency of Occurrence
Related Issues:
Environment:	CentOS release 6.6 (Final) Asterisk 13.3.2 realtime PJsip driver Phones: Cisco SPA514G firmware 7.5.7	Attachments:	( 0) 10_sec_reboot.pcapng ( 1) Capture_Cisco_registration_lost_call_flow.PNG ( 2) Capture_Cisco_registration_lost.PNG
Description:	I am using Asterisk 13.3.2 realtime with the new pjsip driver. For some reason, if I remove the network cable from a registered phone and I reconnect it, the phone registers and after about 10 seconds, the phone loose its registration and reboot. The phone stays registered after it rebooted. Am I missing something? I am not experiencing the issue with the chan_sip driver. Here is my phone config: [Edit by Rusty - Excessive debug in the description field. Please attach your debug and configuration to the issue via More > Attach files. Attach them as .txt for easy access by others.]
Comments:	By: Carl Fortin (phonefxg) 2015-05-20 08:19:02.096-0500 Wireshark capture By: Carl Fortin (phonefxg) 2015-05-20 08:24:48.408-0500 Call flow and wireshark screenshot By: Carl Fortin (phonefxg) 2015-05-20 12:10:53.624-0500 I have more info that might help find the problem: If I pick-up the phone right after it has started and registered and call another extension and talk a little bit, the phone will keep its registration without rebooting. I have also tested a Polycom phone and it will not remove the binding  on a reboot. This is what I see in the cli when the cisco phone reboots: [May 20 13:08:00]     -- Added contact 'sip:U_8374@10.188.4.26:5061' to AOR 'U_8374' with expiration of 60 seconds [May 20 13:08:24]     -- Removed contact 'sip:U_8374@10.188.4.26:5061' from AOR 'U_8374' due to request By: Rusty Newton (rnewton) 2015-05-21 09:52:45.454-0500 We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis. Thanks! [1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information By: Rusty Newton (rnewton) 2015-05-21 09:53:20.689-0500 Use 'Send Back' or 'Enter Feedback' to send the issue back to use once you have attached the required logs and your configuration files. By: Carl Fortin (phonefxg) 2015-05-22 06:59:34.625-0500 After more testing I have realized it was an issue with our provissionning server, I am closing the issue. By: Richard Mudgett (rmudgett) 2015-05-22 09:41:19.162-0500 Closing as not a bug according to reporter.