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Summary:ASTERISK-25111: Playback fails when matching h264 codec
Reporter:sdolloff (sdolloff)Labels:
Date Opened:2015-05-20 14:53:51Date Closed:2015-06-01 18:44:49
Priority:MajorRegression?
Status:Closed/CompleteComponents:
Versions:11.17.1 13.3.2 Frequency of
Occurrence
Constant
Related
Issues:
Environment:CentOS6 Pentium4Attachments:( 0) issue_25111_log
( 1) issue_25111_playback_log
( 2) sip.conf
Description:Playback of a recording fails when trying to use VoicemailMain or Playback or stream_file if the SIP channel negotiates h264 and an h264 file exists.

Playback is successful if the channel does not negotiate h264 and/or no h264 file exists.

related errors:
file.c:1017 ast_streamfile: Unable to open /var/spool/asterisk/voicemail/default/2036/INBOX/msg0000 (format (ulaw|h264)): No such file or directory
channel.c:940 ast_best_codec: Don't know any of (h264) formats

Reproduced using PolycomVVX, YealinkVP, Counterpath Eyebeam on asterisk versions 11.17.1 and 13.3.2.  Unable to reproduce with Asterisk 1.8.
Comments:By: sdolloff (sdolloff) 2015-05-20 14:55:35.208-0500

log file for a listening to a voicemail with no video and then failing to listen to a voicemail with video

By: sdolloff (sdolloff) 2015-05-20 15:54:38.073-0500

simpler log example with a failed playback via dialplan

By: sdolloff (sdolloff) 2015-05-22 10:17:42.235-0500

asterisk 11.18.0-rc1 fixes this problem.   video voicemail shows the video and playback plays the audio file as expected.  I don't know if playback is supposed to play the video file also, but that wasn't my concern.

By: Rusty Newton (rnewton) 2015-06-01 18:44:38.971-0500

Great!

Yup playback will play audio and/or video.

I'll close this one out then.