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Summary:ASTERISK-25286: After a period of time chan_iax2 stops accepting packets
Reporter:rsw686 (rsw686)Labels:
Date Opened:2015-07-28 14:46:18Date Closed:2020-01-14 11:13:40.000-0600
Priority:MajorRegression?Yes
Status:Closed/CompleteComponents:Channels/chan_iax2
Versions:11.6.0 Frequency of
Occurrence		Frequent
Related
Issues:
Environment:CentOS 5.11 2.6.18-400.1.1.el5 i686Attachments:
Description:This issue is occurring on two servers running CentOS 5.11 i686 after upgrading from 1.8.15-cert5 to 11.6-cert11. After a day or two chan_iax2 will stop accepting packets. Turning on iax2 debug you will see the outgoing packets, but no inbound packets.

If I issue "module unload chan_iax2.so" and "module load chan_iax2.so" everything starts working again. This looks to be identical to ASTERISK-21996, but I was told to open a new issue.

Interestingly I have a CentOS 5.11 x86_64 server that was also upgraded from 1.8.15-cert5 to 11.6-cert11 that doesn't experience this issue. I also have a Red Hat 6.5 x86_64 server running 11.6-cert4 that doesn't experience this issue.
Comments:By: Asterisk Team (asteriskteam) 2015-07-28 14:46:19.485-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].
By: Rusty Newton (rnewton) 2015-07-31 18:33:50.116-0500

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information


By: Rusty Newton (rnewton) 2015-07-31 18:49:37.150-0500

In regards to my comment above.

Please provide:

* Debug log excerpt covering a time period starting before the issue occurs and ending after the issue has occurred.
* Debug log captured after you have unloaded and loaded the module to demonstrate normal function.

Make sure the debug logs include verbose, debug and the output of "iax2 set debug on". verbose and debug should both be turned up to 5 and please verify they are present in the log before attaching it to the issue.

Can you test with the latest Git branch of 11 to see if the issue still occurs?
By: Asterisk Team (asteriskteam) 2015-08-15 12:00:21.011-0500

Suspended due to lack of activity. This issue will be automatically re-opened if the reporter posts a comment. If you are not the reporter and would like this re-opened please create a new issue instead. If the new issue is related to this one a link will be created during the triage process. Further information on issue tracker usage can be found in the Asterisk Issue Guidlines [1].

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines