Summary: | ASTERISK-25795: Inbound fax is not working for L3 numbers when sent through Ring central account | ||
Reporter: | Ravi Kumar (ravi_448) | Labels: | |
Date Opened: | 2016-02-15 09:08:36.000-0600 | Date Closed: | 2016-03-02 08:02:19.000-0600 |
Priority: | Major | Regression? | |
Status: | Closed/Complete | Components: | |
Versions: | 1.8.14.1 | Frequency of Occurrence | |
Related Issues: | |||
Environment: | Attachments: | ||
Description: | I am getting following fax protocol errors when sent through Ring central account. through g711 faxing.
-- Channel 'SIP/Icp-T38-00000002' FAX session '2' is complete, result: 'FAILED' (FAX_FAILURE_PROTOCOL_ERROR), error: 'REMOTE_DISCONNECT', pages: 0, resolution: 'unknown', transfer rate: '2400', remoteSID: '' The following are the more details FAX For Asterisk Settings: ECM: Disabled Status Events: On Minimum Bit Rate: 2400 Maximum Bit Rate: 7200 Modem Modulations Allowed: V17,V27,V29 FAX Technology Modules: DIGIUM (Digium FAX Driver) Settings: Maximum T.38 Packet Delay: 800 T.38 Session Packet Capture: Off G.711 Session Audio Capture: On beta-116*CLI> fax show version FAX For Asterisk Components: Applications: 1.8.14.1 Digium FAX Driver: 1.8.4_1.3.1 (optimized for barcelona_64) NVITE sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072 SIP/2.0 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.28;ftag=gK0225e80b;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0225e80b;lr=on> Via: SIP/2.0/UDP 10.30.48.117:6050;branch=z9hG4bKed88.2a422af3.0 Via: SIP/2.0/UDP 208.77.7.28;branch=z9hG4bKed88.351babf1.0 Via: SIP/2.0/UDP 208.77.4.87;branch=z9hG4bKed88.c0fd4d9.0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK02B23f573ba9157aa97 From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b To: <sip:+16502424848@208.77.4.87:5060> Call-ID: 553806813_9997051@4.55.21.99 CSeq: 22232 INVITE Max-Forwards: 14 Allow: INVITE,ACK,CANCEL,BYE,PRACK,UPDATE Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed Contact: <sip:+13232754557@4.55.21.99:5060> Remote-Party-ID: <sip:+13232754557@4.55.21.99:5060>;privacy=off Supported: 100rel Content-Length: 303 Content-Disposition: session; handling=required Content-Type: application/sdp Remote-Party-ID: <sip:13232754557@10.30.48.116:5072> v=0 o=Sonus_UAC 25660 26774 IN IP4 4.55.21.99 s=SIP Media Capabilities c=IN IP4 4.55.21.66 t=0 0 m=audio 24010 RTP/AVP 0 8 18 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=sendrecv a=maxptime:20 <-------------> --- (23 headers 14 lines) --- Sending to 10.30.48.117:6050 (NAT) Using INVITE request as basis request - 553806813_9997051@4.55.21.99 Found peer 'Icp-T38' for '+13232754557' from 10.30.48.117:6050 == Using SIP RTP CoS mark 5 Found RTP audio format 0 Found RTP audio format 8 Found RTP audio format 18 Found RTP audio format 101 Found audio description format PCMU for ID 0 Found audio description format PCMA for ID 8 Found audio description format G729 for ID 18 Found audio description format telephone-event for ID 101 Capabilities: us - 0x4 (ulaw), peer - audio=0x10c (ulaw|alaw|g729)/video=0x0 (nothing)/text=0x0 (nothing), combined - 0x4 (ulaw) Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|) Peer audio RTP is at port 4.55.21.66:24010 Looking for fax-0-16502424848-youngteam-qa-wspib3941665901 in incoming-fax-t38 (domain 10.30.48.116) list_route: hop: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> list_route: hop: <sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr> list_route: hop: <sip:208.77.7.28;ftag=gK0225e80b;lr=on> list_route: hop: <sip:208.77.4.87;ftag=gK0225e80b;lr=on> <--- Transmitting (NAT) to 10.30.48.117:6050 ---> SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.30.48.117:6050;branch=z9hG4bKed88.2a422af3.0;received=10.30.48.117;rport=6050 Via: SIP/2.0/UDP 208.77.7.28;branch=z9hG4bKed88.351babf1.0 Via: SIP/2.0/UDP 208.77.4.87;branch=z9hG4bKed88.c0fd4d9.0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK02B23f573ba9157aa97 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.28;ftag=gK0225e80b;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0225e80b;lr=on> From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b To: <sip:+16502424848@208.77.4.87:5060> Call-ID: 553806813_9997051@4.55.21.99 CSeq: 22232 INVITE Server: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072> Content-Length: 0 <------------> -- Executing [fax-0-16502424848-youngteam-qa-wspib3941665901@incoming-fax-t38:1] Wait("SIP/Icp-T38-00000002", "1") in new stack -- Executing [fax-0-16502424848-youngteam-qa-wspib3941665901@incoming-fax-t38:2] Answer("SIP/Icp-T38-00000002", "") in new stack Audio is at 12266 Adding codec 0x4 (ulaw) to SDP Adding non-codec 0x1 (telephone-event) to SDP <--- Reliably Transmitting (NAT) to 10.30.48.117:6050 ---> SIP/2.0 200 OK Via: SIP/2.0/UDP 10.30.48.117:6050;branch=z9hG4bKed88.2a422af3.0;received=10.30.48.117;rport=6050 Via: SIP/2.0/UDP 208.77.7.28;branch=z9hG4bKed88.351babf1.0 Via: SIP/2.0/UDP 208.77.4.87;branch=z9hG4bKed88.c0fd4d9.0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK02B23f573ba9157aa97 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.28;ftag=gK0225e80b;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0225e80b;lr=on> From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b To: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 Call-ID: 553806813_9997051@4.55.21.99 CSeq: 22232 INVITE Server: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072> Content-Type: application/sdp Content-Length: 260 v=0 o=root 689307708 689307708 IN IP4 208.77.7.36 s=Asterisk PBX 1.8.14.1 c=IN IP4 208.77.7.36 t=0 0 m=audio 12266 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv <------------> <--- SIP read from UDP:10.30.48.117:6050 ---> ACK sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072 SIP/2.0 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr> Record-Route: <sip:208.77.7.28;ftag=gK0225e80b;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0225e80b;lr=on> Via: SIP/2.0/UDP 10.30.48.117:6050;branch=0 Via: SIP/2.0/UDP 208.77.7.28;branch=0 Via: SIP/2.0/UDP 208.77.4.87;branch=0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK02B2400063f4348c109 From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b To: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 Call-ID: 553806813_9997051@4.55.21.99 CSeq: 22232 ACK Max-Forwards: 14 Content-Length: 0 <-------------> --- (15 headers 0 lines) --- -- Executing [fax-0-16502424848-youngteam-qa-wspib3941665901@incoming-fax-t38:3] Wait("SIP/Icp-T38-00000002", "3") in new stack -- Executing [fax-0-16502424848-youngteam-qa-wspib3941665901@incoming-fax-t38:4] Set("SIP/Icp-T38-00000002", "EXTENSION=fax-0-16502424848-youngteam-qa-wspib3941665901") in new stack -- Executing [fax-0-16502424848-youngteam-qa-wspib3941665901@incoming-fax-t38:5] Set("SIP/Icp-T38-00000002", "FAX_FILENAME=/opt/incoming_faxes/WorldSmartFax-1455546908-fax-0-16502424848-youngteam-qa-wspib3941665901") in new stack -- Executing [fax-0-16502424848-youngteam-qa-wspib3941665901@incoming-fax-t38:6] ReceiveFAX("SIP/Icp-T38-00000002", "/opt/incoming_faxes/WorldSmartFax-1455546908-fax-0-16502424848-youngteam-qa-wspib3941665901.tif,f") in new stack -- Channel 'SIP/Icp-T38-00000002' receiving FAX '/opt/incoming_faxes/WorldSmartFax-1455546908-fax-0-16502424848-youngteam-qa-wspib3941665901.tif' == Using UDPTL CoS mark 5 set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Reliably Transmitting (NAT) to 10.30.48.117:6050: INVITE sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK1d097720;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.28;ftag=gK0225e80b;lr=on>,<sip:208.77.4.87;ftag=gK0225e80b;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072> Call-ID: 553806813_9997051@4.55.21.99 CSeq: 102 INVITE User-Agent: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer X-asterisk-Info: SIP re-invite (External RTP bridge) Content-Type: application/sdp Content-Length: 236 v=0 o=root 689307708 689307709 IN IP4 208.77.7.36 s=Asterisk PBX 1.8.14.1 c=IN IP4 208.77.7.36 t=0 0 m=image 4755 udptl t38 a=T38FaxVersion:0 a=T38MaxBitRate:14400 a=T38FaxRateManagement:transferredTCF a=T38FaxMaxDatagram:425 --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 Trying.. Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK1d097720;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 102 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 trying -- your call is important to us Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK1d097720;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 102 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 488 Not Acceptable Here Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK1d097720;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 102 INVITE Content-Length: 0 <-------------> --- (7 headers 0 lines) --- set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Transmitting (NAT) to 10.30.48.117:6050: ACK sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK1d097720;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.28;ftag=gK0225e80b;lr=on>,<sip:208.77.4.87;ftag=gK0225e80b;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072> Call-ID: 553806813_9997051@4.55.21.99 CSeq: 102 ACK User-Agent: WorldSmart Fax Content-Length: 0 --- set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Audio is at 12266 Adding codec 0x4 (ulaw) to SDP Adding non-codec 0x1 (telephone-event) to SDP Reliably Transmitting (NAT) to 10.30.48.117:6050: INVITE sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK69c20cb6;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.28;ftag=gK0225e80b;lr=on>,<sip:208.77.4.87;ftag=gK0225e80b;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072> Call-ID: 553806813_9997051@4.55.21.99 CSeq: 103 INVITE User-Agent: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer X-asterisk-Info: SIP re-invite (External RTP bridge) Content-Type: application/sdp Content-Length: 260 v=0 o=root 689307708 689307710 IN IP4 208.77.7.36 s=Asterisk PBX 1.8.14.1 c=IN IP4 208.77.7.36 t=0 0 m=audio 12266 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv --- [Feb 15 06:35:11] WARNING[2644]: res_fax.c:1529 receivefax_t38_init: channel 'SIP/Icp-T38-00000002' refused to negotiate T.38 <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 Trying.. Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK69c20cb6;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 103 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 trying -- your call is important to us Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK69c20cb6;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 103 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 200 OK Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK69c20cb6;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 103 INVITE Record-Route: <sip:208.77.4.87:5060;ftag=as6a26f6d0;lr=on> Record-Route: <sip:208.77.7.28:5060;ftag=as6a26f6d0;lr=on> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=as6a26f6d0;lr> Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=as6a26f6d0;lr> Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed Contact: <sip:+13232754557@4.55.21.99:5060> Allow: INVITE,ACK,CANCEL,BYE,PRACK,UPDATE Content-Length: 259 Content-Disposition: session; handling=required Content-Type: application/sdp v=0 o=Sonus_UAC 25660 26775 IN IP4 4.55.21.99 s=SIP Media Capabilities c=IN IP4 4.55.21.66 t=0 0 m=audio 24010 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=sendrecv a=silenceSupp:off - - - - a=maxptime:20 <-------------> --- (16 headers 12 lines) --- Found RTP audio format 0 Found RTP audio format 101 Found audio description format PCMU for ID 0 Found audio description format telephone-event for ID 101 Capabilities: us - 0x4 (ulaw), peer - audio=0x4 (ulaw)/video=0x0 (nothing)/text=0x0 (nothing), combined - 0x4 (ulaw) Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|) Peer audio RTP is at port 4.55.21.66:24010 set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Transmitting (NAT) to 10.30.48.117:6050: ACK sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK5a6d88c3;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.28;ftag=gK0225e80b;lr=on>,<sip:208.77.4.87;ftag=gK0225e80b;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3941665901@10.30.48.116:5072> Call-ID: 553806813_9997051@4.55.21.99 CSeq: 103 ACK User-Agent: WorldSmart Fax Content-Length: 0 --- -- Channel 'SIP/Icp-T38-00000002' FAX session '2' started -- FAX handle 0: [ 000.000388 ], STAT_EVT_STRT_RX st: IDLE rt: IDLENSRX -- FAX handle 0: [ 000.000870 ], STAT_EVT_RX_HW_RDY st: WT_RX_HW_RDY rt: RRDYNHRY -- FAX handle 0: [ 000.001017 ], P30EVN_RECEIVE_STARTED -- FAX handle 0: [ 000.001139 ], STAT_INFO_CSI -- FAX handle 0: [ 000.001204 ], STAT_INFO_DIS > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 000.134089 ], stack sent 5 frames (100 ms) of energy. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 000.195212 ], stack sent 3 frames (60 ms) of silence. -- FAX handle 0: [ 002.162004 ], STAT_EVT_TX_V21_DONE st: WT_DIS_RSP rt: WDSRNT21 > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 003.194264 ], stack sent 150 frames (3000 ms) of energy. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 003.253161 ], stack sent 3 frames (60 ms) of silence. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 005.174303 ], stack sent 96 frames (1920 ms) of energy. -- FAX handle 0: [ 005.500858 ], STAT_EVT_T4_EXP st: WT_DIS_RSP rt: RXXXNFRX -- FAX handle 0: [ 005.500928 ], STAT_INFO_CSI -- FAX handle 0: [ 005.500951 ], STAT_INFO_DIS > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 005.672233 ], stack sent 25 frames (500 ms) of silence. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 005.879983 ], channel sent 297 frames (5940 ms) of silence. -- FAX handle 0: [ 007.661903 ], STAT_EVT_TX_V21_DONE st: WT_DIS_RSP rt: WDSRNT21 > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 008.033313 ], stack sent 118 frames (2360 ms) of energy. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 008.119664 ], channel sent 112 frames (2240 ms) of energy. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 008.179776 ], channel sent 3 frames (60 ms) of silence. -- FAX handle 0: [ 011.001905 ], STAT_EVT_T4_EXP st: WT_DIS_RSP rt: RXXXNFRX -- FAX handle 0: [ 011.001983 ], STAT_INFO_CSI -- FAX handle 0: [ 011.002009 ], STAT_INFO_DIS > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 011.172341 ], stack sent 157 frames (3140 ms) of silence. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 011.359425 ], channel sent 159 frames (3180 ms) of energy. -- FAX handle 0: [ 013.161133 ], STAT_EVT_TX_V21_DONE st: WT_DIS_RSP rt: WDSRNT21 > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 013.533327 ], stack sent 118 frames (2360 ms) of energy. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 014.219458 ], channel sent 143 frames (2860 ms) of silence. -- FAX handle 0: [ 016.082591 ], STAT_INFO_TSI > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 016.459767 ], channel sent 112 frames (2240 ms) of energy. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 016.519897 ], channel sent 3 frames (60 ms) of silence. -- FAX handle 0: [ 016.521368 ], STAT_INFO_DCS -- FAX handle 0: [ 016.521481 ], STAT_EVT_DCS st: WT_DIS_RSP rt: WDSRNDCS -- FAX handle 0: [ 016.521527 ], STAT_NEG_V17_14400 -- FAX handle 0: [ 016.521561 ], STAT_NEG_MR -- FAX handle 0: [ 016.521580 ], STAT_NEG_LETTER -- FAX handle 0: [ 016.521605 ], STAT_NEG_RES_204x196 > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 019.699833 ], channel sent 159 frames (3180 ms) of energy. -- FAX handle 0: [ 019.728600 ], STAT_EVT_RX_TRN_END st: RCV_TRN rt: RTCFNERT -- FAX handle 0: [ 019.728678 ], STAT_FRM_CFR > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 019.912544 ], stack sent 319 frames (6380 ms) of silence. -- FAX handle 0: [ 020.921523 ], STAT_EVT_TX_V21_DONE st: RCV_IMG_STRT rt: RISTNT21 > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 021.293690 ], stack sent 69 frames (1380 ms) of energy. > Channel 'SIP/Icp-T38-00000002' fax session '2', [ 021.999983 ], channel sent 115 frames (2300 ms) of silence. -- FAX handle 0: [ 029.502401 ], STAT_EVT_T2_EXP st: RCV_IMG_STRT rt: RISTNT2X -- FAX handle 0: [ 029.502488 ], STAT_EVT_GO_TO_B st: RCV_IMG_STRT rt: XXXXNGOB -- FAX handle 0: [ 032.002647 ], STAT_EVT_HW_CLOSE st: WT_HW_CLS rt: WCLSNCLS -- FAX handle 0: [ 032.003058 ], STAT_SES_COMPLETE -- FAX handle 0: [ 032.003109 ], P30EVN_COMPLETE -- Channel 'SIP/Icp-T38-00000002' FAX session '2' is complete, result: 'FAILED' (FAX_FAILURE_PROTOCOL_ERROR), error: 'REMOTE_DISCONNECT', pages: 0, resolution: 'unknown', transfer rate: '2400', remoteSID: '' -- Auto fallthrough, channel 'SIP/Icp-T38-00000002' status is 'UNKNOWN' -- Executing [h@incoming-fax-t38:1] NoOp("SIP/Icp-T38-00000002", "FAX Reception Completed") in new stack -- Executing [h@incoming-fax-t38:2] NoOp("SIP/Icp-T38-00000002", "REASON is REMOTE_DISCONNECT") in new stack -- Executing [h@incoming-fax-t38:3] System("SIP/Icp-T38-00000002", "tiff2pdf /opt/incoming_faxes/WorldSmartFax-1455546908-fax-0-16502424848-youngteam-qa-wspib3941665901.tif -o /opt/incoming_faxes/WorldSmartFax-1455546908-fax-0-16502424848-youngteam-qa-wspib3941665901.pdf") in new stack -- Executing [h@incoming-fax-t38:4] Set("SIP/Icp-T38-00000002", "FAXCOMMAND=/var/www/html/phpmailer/faxmail.php fax-0-16502424848-youngteam-qa-wspib3941665901 +13232754557 /opt/incoming_faxes/WorldSmartFax-1455546908-fax-0-16502424848-youngteam-qa-wspib3941665901.pdf REMOTE_DISCONNECT") in new stack -- Executing [h@incoming-fax-t38:5] System("SIP/Icp-T38-00000002", "/var/www/html/phpmailer/faxmail.php fax-0-16502424848-youngteam-qa-wspib3941665901 +13232754557 /opt/incoming_faxes/WorldSmartFax-1455546908-fax-0-16502424848-youngteam-qa-wspib3941665901.pdf REMOTE_DISCONNECT") in new stack -- Executing [h@incoming-fax-t38:6] Hangup("SIP/Icp-T38-00000002", "") in new stack == Spawn extension (incoming-fax-t38, h, 6) exited non-zero on 'SIP/Icp-T38-00000002' Scheduling destruction of SIP dialog '553806813_9997051@4.55.21.99' in 32000 ms (Method: ACK) set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Reliably Transmitting (NAT) to 10.30.48.117:6050: BYE sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK0e56fbe6;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0225e80b;lr>,<sip:208.77.7.28;ftag=gK0225e80b;lr=on>,<sip:208.77.4.87;ftag=gK0225e80b;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 104 BYE User-Agent: WorldSmart Fax X-Asterisk-HangupCause: Normal Clearing X-Asterisk-HangupCauseCode: 16 Content-Length: 0 --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 200 OK Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK0e56fbe6;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as6a26f6d0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0225e80b Call-ID: 553806813_9997051@4.55.21.99 CSeq: 104 BYE Record-Route: <sip:208.77.4.87:5060;ftag=as6a26f6d0;lr=on> Record-Route: <sip:208.77.7.28:5060;ftag=as6a26f6d0;lr=on> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=as6a26f6d0;lr> Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=as6a26f6d0;lr> Content-Length: 0 | ||
Comments: | By: Asterisk Team (asteriskteam) 2016-02-15 09:08:38.654-0600 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. By: Asterisk Team (asteriskteam) 2016-02-15 09:08:39.639-0600 We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum. The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors. If this issue is actually a bug please use the Bug issue type instead. Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker. Thanks! [1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines By: Ravi Kumar (ravi_448) 2016-02-18 04:04:46.476-0600 Hi , Any update on this . Awaiting response on this. By: Asterisk Team (asteriskteam) 2016-02-18 04:04:47.714-0600 This issue has been reopened as a result of your commenting on it as the reporter. It will be triaged once again as applicable. By: Joshua C. Colp (jcolp) 2016-02-18 05:47:22.279-0600 There is no update on this, it has not been looked at as it was closed automatically. Additionally you are using an unsupported version of Asterisk (1.8) you will need to upgrade to the latest Asterisk 11 and if the problem persists then provide information. By: Ravi Kumar (ravi_448) 2016-02-19 00:41:40.245-0600 Thanks for the response , I will upgrade to version 11 and get back to you if I still face the same problem. By: Asterisk Team (asteriskteam) 2016-02-19 00:41:41.986-0600 This issue has been reopened as a result of your commenting on it as the reporter. It will be triaged once again as applicable. By: Ravi Kumar (ravi_448) 2016-02-27 04:09:18.668-0600 Hello, As per the suggestion I upgraded asterisk to 11 version and performed the similar tests and observed issue still persists. I am getting following fax protocol errors. Please assist me - Channel 'SIP/Icp-T38-00000005' FAX session '5' is complete, result: 'FAILED' (FAX_FAILURE_PROTOCOL_ERROR), error: 'REMOTE_DISCONNECT', pages: 0, resolution: 'unknown', transfer rate: '2400', remoteSID: '' The following is the data from CLI fax show settings FAX For Asterisk Settings: ECM: Disabled Status Events: On Minimum Bit Rate: 2400 Maximum Bit Rate: 7200 Modem Modulations Allowed: V17,V27,V29 FAX Technology Modules: DIGIUM (Digium FAX Driver) Settings: Maximum T.38 Packet Delay: 800 T.38 Session Packet Capture: On G.711 Session Audio Capture: On beta-116*CLI> fax show version FAX For Asterisk Components: Applications: certified/11.6-cert13 Digium FAX Driver: 11.0_1.3.1 (optimized for barcelona_64) <--- SIP read from UDP:10.30.48.117:6050 ---> INVITE sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072 SIP/2.0 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.28;ftag=gK0740ace0;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0740ace0;lr=on> Via: SIP/2.0/UDP 10.30.48.117:6050;branch=z9hG4bK5b5d.130f52b7.0 Via: SIP/2.0/UDP 208.77.7.28;branch=z9hG4bK5b5d.bb364df2.0 Via: SIP/2.0/UDP 208.77.4.87;branch=z9hG4bK5b5d.6ae324f2.0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK07Bc963150fa9510bc6 From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 To: <sip:+16502424848@208.77.4.87:5060> Call-ID: 940016936_2676880@4.55.21.99 CSeq: 7634 INVITE Max-Forwards: 14 Allow: INVITE,ACK,CANCEL,BYE,PRACK,UPDATE Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed Contact: <sip:+13232754557@4.55.21.99:5060> Remote-Party-ID: <sip:+13232754557@4.55.21.99:5060>;privacy=off Supported: 100rel Content-Length: 302 Content-Disposition: session; handling=required Content-Type: application/sdp Remote-Party-ID: <sip:13232754557@10.30.48.116:5072> v=0 o=Sonus_UAC 22935 15843 IN IP4 4.55.21.99 s=SIP Media Capabilities c=IN IP4 4.55.21.66 t=0 0 m=audio 5202 RTP/AVP 0 8 18 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=sendrecv a=maxptime:20 <-------------> --- (23 headers 14 lines) --- Sending to 10.30.48.117:6050 (NAT) Sending to 10.30.48.117:6050 (NAT) Using INVITE request as basis request - 940016936_2676880@4.55.21.99 Found peer 'Icp-T38' for '+13232754557' from 10.30.48.117:6050 == Using SIP RTP CoS mark 5 Found RTP audio format 0 Found RTP audio format 8 Found RTP audio format 18 Found RTP audio format 101 Found audio description format PCMU for ID 0 Found audio description format PCMA for ID 8 Found audio description format G729 for ID 18 Found audio description format telephone-event for ID 101 Capabilities: us - (ulaw), peer - audio=(ulaw|alaw|g729)/video=(nothing)/text=(nothing), combined - (ulaw) Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|) Peer audio RTP is at port 4.55.21.66:5202 Looking for fax-0-16502424848-youngteam-qa-wspib3921280909 in incoming-fax-t38 (domain 10.30.48.116) list_route: hop: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> list_route: hop: <sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr> list_route: hop: <sip:208.77.7.28;ftag=gK0740ace0;lr=on> list_route: hop: <sip:208.77.4.87;ftag=gK0740ace0;lr=on> <--- Transmitting (NAT) to 10.30.48.117:6050 ---> SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.30.48.117:6050;branch=z9hG4bK5b5d.130f52b7.0;received=10.30.48.117;rport=6050 Via: SIP/2.0/UDP 208.77.7.28;branch=z9hG4bK5b5d.bb364df2.0 Via: SIP/2.0/UDP 208.77.4.87;branch=z9hG4bK5b5d.6ae324f2.0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK07Bc963150fa9510bc6 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.28;ftag=gK0740ace0;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0740ace0;lr=on> From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 To: <sip:+16502424848@208.77.4.87:5060> Call-ID: 940016936_2676880@4.55.21.99 CSeq: 7634 INVITE Server: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072> Content-Length: 0 <------------> -- Executing [fax-0-16502424848-youngteam-qa-wspib3921280909@incoming-fax-t38:1] Wait("SIP/Icp-T38-00000005", "1") in new stack beta-116*CLI> beta-116*CLI> beta-116*CLI> -- Executing [fax-0-16502424848-youngteam-qa-wspib3921280909@incoming-fax-t38:2] Answer("SIP/Icp-T38-00000005", "") in new stack Audio is at 31632 Adding codec 100003 (ulaw) to SDP Adding non-codec 0x1 (telephone-event) to SDP <--- Reliably Transmitting (NAT) to 10.30.48.117:6050 ---> SIP/2.0 200 OK Via: SIP/2.0/UDP 10.30.48.117:6050;branch=z9hG4bK5b5d.130f52b7.0;received=10.30.48.117;rport=6050 Via: SIP/2.0/UDP 208.77.7.28;branch=z9hG4bK5b5d.bb364df2.0 Via: SIP/2.0/UDP 208.77.4.87;branch=z9hG4bK5b5d.6ae324f2.0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK07Bc963150fa9510bc6 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.28;ftag=gK0740ace0;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0740ace0;lr=on> From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 To: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 7634 INVITE Server: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072> Content-Type: application/sdp Content-Length: 275 v=0 o=root 1933493952 1933493952 IN IP4 208.77.7.36 s=Asterisk PBX certified/11.6-cert13 c=IN IP4 208.77.7.36 t=0 0 m=audio 31632 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv <------------> <--- SIP read from UDP:10.30.48.117:6050 ---> ACK sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072 SIP/2.0 Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr> Record-Route: <sip:208.77.7.28;ftag=gK0740ace0;lr=on> Record-Route: <sip:208.77.4.87;ftag=gK0740ace0;lr=on> Via: SIP/2.0/UDP 10.30.48.117:6050;branch=0 Via: SIP/2.0/UDP 208.77.7.28;branch=0 Via: SIP/2.0/UDP 208.77.4.87;branch=0 Via: SIP/2.0/UDP 4.55.21.99:5060;branch=z9hG4bK07Bc9644e7246802680 From: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 To: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 7634 ACK Max-Forwards: 14 Content-Length: 0 <-------------> --- (15 headers 0 lines) --- > 0x40ad9a0 -- Probation passed - setting RTP source address to 4.55.21.66:5202 -- Executing [fax-0-16502424848-youngteam-qa-wspib3921280909@incoming-fax-t38:3] Wait("SIP/Icp-T38-00000005", "3") in new stack -- Executing [fax-0-16502424848-youngteam-qa-wspib3921280909@incoming-fax-t38:4] Set("SIP/Icp-T38-00000005", "EXTENSION=fax-0-16502424848-youngteam-qa-wspib3921280909") in new stack -- Executing [fax-0-16502424848-youngteam-qa-wspib3921280909@incoming-fax-t38:5] Set("SIP/Icp-T38-00000005", "FAX_FILENAME=/opt/incoming_faxes/WorldSmartFax-1456567299-fax-0-16502424848-youngteam-qa-wspib3921280909") in new stack -- Executing [fax-0-16502424848-youngteam-qa-wspib3921280909@incoming-fax-t38:6] ReceiveFAX("SIP/Icp-T38-00000005", "/opt/incoming_faxes/WorldSmartFax-1456567299-fax-0-16502424848-youngteam-qa-wspib3921280909.tif,f") in new stack -- Channel 'SIP/Icp-T38-00000005' receiving FAX '/opt/incoming_faxes/WorldSmartFax-1456567299-fax-0-16502424848-youngteam-qa-wspib3921280909.tif' == Using UDPTL CoS mark 5 set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Reliably Transmitting (NAT) to 10.30.48.117:6050: INVITE sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK40503842;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.28;ftag=gK0740ace0;lr=on>,<sip:208.77.4.87;ftag=gK0740ace0;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072> Call-ID: 940016936_2676880@4.55.21.99 CSeq: 102 INVITE User-Agent: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer X-asterisk-Info: SIP re-invite (External RTP bridge) Content-Type: application/sdp Content-Length: 251 v=0 o=root 1933493952 1933493953 IN IP4 208.77.7.36 s=Asterisk PBX certified/11.6-cert13 c=IN IP4 208.77.7.36 t=0 0 m=image 5325 udptl t38 a=T38FaxVersion:0 a=T38MaxBitRate:14400 a=T38FaxRateManagement:transferredTCF a=T38FaxMaxDatagram:425 --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 Trying.. Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK40503842;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 102 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 trying -- your call is important to us Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK40503842;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 102 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 488 Not Acceptable Here Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK40503842;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 102 INVITE Content-Length: 0 <-------------> --- (7 headers 0 lines) --- set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Transmitting (NAT) to 10.30.48.117:6050: ACK sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK40503842;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.28;ftag=gK0740ace0;lr=on>,<sip:208.77.4.87;ftag=gK0740ace0;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072> Call-ID: 940016936_2676880@4.55.21.99 CSeq: 102 ACK User-Agent: WorldSmart Fax Content-Length: 0 --- set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Audio is at 31632 Adding codec 100003 (ulaw) to SDP Adding non-codec 0x1 (telephone-event) to SDP Reliably Transmitting (NAT) to 10.30.48.117:6050: INVITE sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK6c36ece2;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.28;ftag=gK0740ace0;lr=on>,<sip:208.77.4.87;ftag=gK0740ace0;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072> Call-ID: 940016936_2676880@4.55.21.99 CSeq: 103 INVITE User-Agent: WorldSmart Fax Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH Supported: replaces, timer X-asterisk-Info: SIP re-invite (External RTP bridge) Content-Type: application/sdp Content-Length: 275 v=0 o=root 1933493952 1933493954 IN IP4 208.77.7.36 s=Asterisk PBX certified/11.6-cert13 c=IN IP4 208.77.7.36 t=0 0 m=audio 31632 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=silenceSupp:off - - - - a=ptime:20 a=sendrecv --- [Feb 27 02:01:42] WARNING[25229][C-00000005]: res_fax.c:1698 receivefax_t38_init: channel 'SIP/Icp-T38-00000005' refused to negotiate T.38 <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 Trying.. Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK6c36ece2;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 103 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 100 trying -- your call is important to us Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK6c36ece2;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 103 INVITE Server: Worksmart Router (0.9.6 (x86_64/linux)) Content-Length: 0 <-------------> --- (8 headers 0 lines) --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 200 OK Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK6c36ece2;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 103 INVITE Record-Route: <sip:208.77.4.87:5060;ftag=as016e26e0;lr=on> Record-Route: <sip:208.77.7.28:5060;ftag=as016e26e0;lr=on> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=as016e26e0;lr> Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=as016e26e0;lr> Accept: application/sdp, application/isup, application/dtmf, application/dtmf-relay, multipart/mixed Contact: <sip:+13232754557@4.55.21.99:5060> Allow: INVITE,ACK,CANCEL,BYE,PRACK,UPDATE Content-Length: 258 Content-Disposition: session; handling=required Content-Type: application/sdp v=0 o=Sonus_UAC 22935 15844 IN IP4 4.55.21.99 s=SIP Media Capabilities c=IN IP4 4.55.21.66 t=0 0 m=audio 5202 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=sendrecv a=silenceSupp:off - - - - a=maxptime:20 <-------------> --- (16 headers 12 lines) --- Found RTP audio format 0 Found RTP audio format 101 Found audio description format PCMU for ID 0 Found audio description format telephone-event for ID 101 Capabilities: us - (ulaw), peer - audio=(ulaw)/video=(nothing)/text=(nothing), combined - (ulaw) Non-codec capabilities (dtmf): us - 0x1 (telephone-event|), peer - 0x1 (telephone-event|), combined - 0x1 (telephone-event|) Peer audio RTP is at port 4.55.21.66:5202 set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Transmitting (NAT) to 10.30.48.117:6050: ACK sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK57d9ccea;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.28;ftag=gK0740ace0;lr=on>,<sip:208.77.4.87;ftag=gK0740ace0;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Contact: <sip:fax-0-16502424848-youngteam-qa-wspib3921280909@10.30.48.116:5072> Call-ID: 940016936_2676880@4.55.21.99 CSeq: 103 ACK User-Agent: WorldSmart Fax Content-Length: 0 --- -- Channel 'SIP/Icp-T38-00000005' FAX session '5' started > 0x40ad9a0 -- Probation passed - setting RTP source address to 4.55.21.66:5202 > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 000.127538 ], stack sent 5 frames (100 ms) of energy. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 000.187532 ], stack sent 3 frames (60 ms) of silence. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 003.195782 ], stack sent 150 frames (3000 ms) of energy. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 003.255668 ], stack sent 3 frames (60 ms) of silence. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 005.614581 ], stack sent 118 frames (2360 ms) of energy. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 006.235738 ], channel sent 315 frames (6300 ms) of silence. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 008.495774 ], channel sent 113 frames (2260 ms) of energy. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 008.535636 ], channel sent 2 frames (40 ms) of silence. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 011.715976 ], channel sent 159 frames (3180 ms) of energy. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 011.949999 ], stack sent 317 frames (6340 ms) of silence. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 013.335410 ], stack sent 69 frames (1380 ms) of energy. > Channel 'SIP/Icp-T38-00000005' fax session '5', [ 013.996104 ], channel sent 114 frames (2280 ms) of silence. -- Channel 'SIP/Icp-T38-00000005' FAX session '5' is complete, result: 'FAILED' (FAX_FAILURE_PROTOCOL_ERROR), error: 'REMOTE_DISCONNECT', pages: 0, resolution: 'unknown', transfer rate: '2400', remoteSID: '' -- Auto fallthrough, channel 'SIP/Icp-T38-00000005' status is 'UNKNOWN' -- Executing [h@incoming-fax-t38:1] NoOp("SIP/Icp-T38-00000005", "FAX Reception Completed") in new stack -- Executing [h@incoming-fax-t38:2] NoOp("SIP/Icp-T38-00000005", "REASON is REMOTE_DISCONNECT") in new stack -- Executing [h@incoming-fax-t38:3] System("SIP/Icp-T38-00000005", "tiff2pdf /opt/incoming_faxes/WorldSmartFax-1456567299-fax-0-16502424848-youngteam-qa-wspib3921280909.tif -o /opt/incoming_faxes/WorldSmartFax-1456567299-fax-0-16502424848-youngteam-qa-wspib3921280909.pdf") in new stack -- Executing [h@incoming-fax-t38:4] Set("SIP/Icp-T38-00000005", "FAXCOMMAND=/var/www/html/phpmailer/faxmail.php fax-0-16502424848-youngteam-qa-wspib3921280909 +13232754557 /opt/incoming_faxes/WorldSmartFax-1456567299-fax-0-16502424848-youngteam-qa-wspib3921280909.pdf REMOTE_DISCONNECT") in new stack -- Executing [h@incoming-fax-t38:5] System("SIP/Icp-T38-00000005", "/var/www/html/phpmailer/faxmail.php fax-0-16502424848-youngteam-qa-wspib3921280909 +13232754557 /opt/incoming_faxes/WorldSmartFax-1456567299-fax-0-16502424848-youngteam-qa-wspib3921280909.pdf REMOTE_DISCONNECT") in new stack -- Executing [h@incoming-fax-t38:6] Hangup("SIP/Icp-T38-00000005", "") in new stack == Spawn extension (incoming-fax-t38, h, 6) exited non-zero on 'SIP/Icp-T38-00000005' Scheduling destruction of SIP dialog '940016936_2676880@4.55.21.99' in 32000 ms (Method: ACK) set_destination: Parsing <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr> for address/port to send to set_destination: set destination to 10.30.48.117:6050 Reliably Transmitting (NAT) to 10.30.48.117:6050: BYE sip:+13232754557@4.55.21.99:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK6f52ef7e;rport Route: <sip:10.30.48.117:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.37:6050;r2=on;ftag=gK0740ace0;lr>,<sip:208.77.7.28;ftag=gK0740ace0;lr=on>,<sip:208.77.4.87;ftag=gK0740ace0;lr=on> Max-Forwards: 70 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 104 BYE User-Agent: WorldSmart Fax X-Asterisk-HangupCause: Normal Clearing X-Asterisk-HangupCauseCode: 16 Content-Length: 0 --- <--- SIP read from UDP:10.30.48.117:6050 ---> SIP/2.0 200 OK Via: SIP/2.0/UDP 10.30.48.116:5072;branch=z9hG4bK6f52ef7e;rport=5072 From: <sip:+16502424848@208.77.4.87:5060>;tag=as016e26e0 To: <sip:+13232754557@4.55.21.99:5060>;tag=gK0740ace0 Call-ID: 940016936_2676880@4.55.21.99 CSeq: 104 BYE Record-Route: <sip:208.77.4.87:5060;ftag=as016e26e0;lr=on> Record-Route: <sip:208.77.7.28:5060;ftag=as016e26e0;lr=on> Record-Route: <sip:208.77.7.37:6050;r2=on;ftag=as016e26e0;lr> Record-Route: <sip:10.30.48.117:6050;r2=on;ftag=as016e26e0;lr> Content-Length: 0 <-------------> By: Asterisk Team (asteriskteam) 2016-02-27 04:09:19.200-0600 This issue has been reopened as a result of your commenting on it as the reporter. It will be triaged once again as applicable. By: Ravi Kumar (ravi_448) 2016-03-01 06:08:26.383-0600 Any update on this. By: Joshua C. Colp (jcolp) 2016-03-01 06:11:43.823-0600 Since this is involving a commercial modules, res_fax_digium, please contact Digium Technical Support[1] for help with that product. The Asterisk issue tracker is for open source. [1] https://www.digium.com/support By: Ravi Kumar (ravi_448) 2016-03-02 07:59:31.410-0600 Thank you.Will check with digium support. By: Asterisk Team (asteriskteam) 2016-03-02 07:59:31.686-0600 This issue has been reopened as a result of your commenting on it as the reporter. It will be triaged once again as applicable. By: Ravi Kumar (ravi_448) 2016-03-02 08:02:20.132-0600 As per the suggestion we reposted the issue in digium support. |