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Summary:ASTERISK-25896: app_voicemail: Option 'pollmailboxes' no longer working
Reporter:Ross Beer (rossbeer)Labels:
Date Opened:2016-04-07 04:00:03Date Closed:2016-04-27 07:51:28
Priority:MajorRegression?
Status:Closed/CompleteComponents:Applications/app_voicemail/ODBC
Versions:13.8.0 Frequency of
Occurrence
Constant
Related
Issues:
Environment:CentOS 7Attachments:
Description:The pollmailboxes feature is no longer working for ODBC voicemail storage.
Comments:By: Asterisk Team (asteriskteam) 2016-04-07 04:00:03.976-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

By: Rusty Newton (rnewton) 2016-04-07 09:43:44.685-0500

Hey Ross!

What was the previous version you tested it in?

When you say " no longer working" do you mean not at all? Or is it failing in a specific way?

We usually need a bit more description or debug to move forward on things like this. Thanks!

By: Ross Beer (rossbeer) 2016-04-07 10:12:27.106-0500

Hi Rusty,

I've tested in 13 with chan_pjsip, it works correctly in 1.8 and chan_sip.

I have run Wireshark and I can't see any queries being sent to the database at all which check the status of mailboxes. ODBC voicemail does, however, work without issue.

By: Rusty Newton (rnewton) 2016-04-08 18:04:59.973-0500

Thanks. I really meant a previous version of 13. That is, I was wondering if the feature was working in a previous version of 13.

Going as far back as to 1.8 and with a different channel driver doesn't really help to isolate the issue.

Can you attach your Asterisk full log including "DEBUG" messages turned up to 5 just in case we can see anything unusual happening in the log?

In the meantime I'll try to test out the option myself when I get a chance.

By: Ross Beer (rossbeer) 2016-04-19 10:33:44.690-0500

I haven't tested further back in the 13 branch or any other release since 1.8

By: Ross Beer (rossbeer) 2016-04-27 04:01:19.876-0500

This appears to be resolved in Asterisk 13.9-rc1

By: Rusty Newton (rnewton) 2016-04-27 07:51:28.910-0500

Thanks for the update Ross.