ASTERISK-26338: chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission

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Summary: ASTERISK-26338: chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission

Reporter: Dwayne St George (EBSorg) Labels:

Date Opened: 2016-09-05 11:24:14 Date Closed: 2020-01-14 11:20:56.000-0600

Priority: Major Regression?

Status: Closed/Complete Components:

Versions: 11.14.0 Frequency of
Occurrence

Related
Issues:

Environment: Microsoft Azure CentOS 6.5 Virtual Machine Attachments:

Description: I created a cloud instance and installed Asterisk on it. I've connected my softphones (X-Lite) for testing but continue to get the error below when I attempt a call. Note That I am not using a VPN to connect to the cloud service. Has anyone experienced this a what can be done to resolve it?

[Sep 5 16:17:24] WARNING[1729]: chan_sip.c:4050 retrans_pkt: Retransmission timeout reached on transmission 79961MDc0YTgxNzAwNTA2MTBmOGU1NzQ5ZWQwMjNmZDljZjA for seqno 2 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
Packet timed out after 6399ms with no response
[Sep 5 16:17:24] WARNING[1729]: chan_sip.c:4079 retrans_pkt: Hanging up call 79961MDc0YTgxNzAwNTA2MTBmOGU1NzQ5ZWQwMjNmZDljZjA - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions).
== Spawn extension (internal, 102, 3) exited non-zero on 'SIP/101-00000015'

Comments: By: Asterisk Team (asteriskteam) 2016-09-05 11:24:15.181-0500

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines
By: Asterisk Team (asteriskteam) 2016-09-05 11:24:16.309-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].