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Summary:ASTERISK-26652: Asterisk hung channels
Reporter:Andrew van Niekerk (drdrew7906)Labels:
Date Opened:2016-12-09 08:07:10.000-0600Date Closed:2020-01-14 11:20:56.000-0600
Priority:MajorRegression?
Status:Closed/CompleteComponents:
Versions:11.21.2 Frequency of
Occurrence
Related
Issues:
Environment:Centos 6.6. Final running Linux Kernel 2.6.32Attachments:
Description:We run several hosted PBX at a data center with remote extensions. Most are running fine but there are several of them that get stuck/ghost channels. The only way to fix it is to restart Asterisk otherwise Asterisk crashes eventually once you reach a few thousands calls. Here is an example of when it starts:

54 active calls
41.221.0.33      4c6765c32fd  28:08:35 0000000000  0000000000 ( 0.00%) 0.0000 0000000000  0000000000 ( 0.00%) 0.0000
41.221.0.33      628c3c2b69d  03:49:53 0000000000  0000000000 ( 0.00%) 0.0000 0000000000  0000000000 ( 0.00%) 0.0000
77 active SIP channels


I have tried:

1) Increasing max DB connections
2) Increasing max open files
3) Adjusting jitter buffers
4) Added SSD drives to system
5) Repaired MySQL DB
6) Rebooting


Comments:By: Asterisk Team (asteriskteam) 2016-12-09 08:07:11.962-0600

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].
By: Asterisk Team (asteriskteam) 2016-12-09 08:07:12.398-0600

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines