Summary:	ASTERISK-26733: asterisk queue segfault
Reporter:	Alex (AlexRS)	Labels:
Date Opened:	2017-01-19 05:59:28.000-0600	Date Closed:	2017-01-19 12:53:06.000-0600
Priority:	Critical	Regression?
Status:	Closed/Complete	Components:	Applications/app_queue
Versions:	13.8.0	Frequency of Occurrence	Frequent
Related Issues:	duplicates ASTERISK-25888 Frequent segfaults in function can_ring_entry() of app_queue.c
Environment:	Centos 7 3.10.0-514.2.2.el7.x86_64 #1 SMP Asterisk certified/13.8-cert4	Attachments:	( 0) backtrace.txt
Description:	Hi! I use Asterisk 13.8-cert4. From time to time in log I get asterisk[1704]: segfault at 154 ip 00007fab89f3a497 sp 00007fab4b948850 error 4 in app_queue.so[7fab89f26000+35000] PS. ringinuse is set to 'no'. PPS. Is this problem similar to ASTERISK-25888? Will it be fixed for certified version?
Comments:	By: Asterisk Team (asteriskteam) 2017-01-19 05:59:29.761-0600 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. By: Rusty Newton (rnewton) 2017-01-19 12:58:29.997-0600 Alex, please read through: https://www.digium.com/products/asterisk/certified-asterisk bq. SLA customers are provided with Support contacts as a part of their agreement for the purposes of reporting issues to Digium. Issues reported by SLA customers and resolved by Digium will trigger point releases of Certified Asterisk. Issues reported by users who are not SLA customers will not trigger point releases of Certified Asterisk. Yes, eventually, it will be fixed in a certified Asterisk release, but not in a point release unless you are a Digium customer and reporting it to Digium under SLA. Please read through the whole page and FAQ to better understand the purpose of Certified Asterisk. You can direct any further questions to Digium sales. https://www.digium.com/content/contact-digium-sales Closing out this issue as a duplicate for ASTERISK-25888.