Summary: | ASTERISK-26760: Statically assigning Hotdesking agent to queue in queue.conf | ||
Reporter: | Nelson Kanyali (nelson) | Labels: | |
Date Opened: | 2017-01-30 08:36:08.000-0600 | Date Closed: | 2020-01-14 11:21:03.000-0600 |
Priority: | Major | Regression? | |
Status: | Closed/Complete | Components: | |
Versions: | Frequency of Occurrence | ||
Related Issues: | |||
Environment: | asterisk 13 | Attachments: | |
Description: | Am looking for a way to statically add a hot desking agent to queue via the queue.conf file as i can't use member=SIP/XXX since SIP/XXX is for device not agent and Agent/XXX is recorgnised as invalid.
Am using Asterisknow with asterisk 13. Your help will be highly appreciated. | ||
Comments: | By: Asterisk Team (asteriskteam) 2017-01-30 08:36:09.509-0600 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. By: Asterisk Team (asteriskteam) 2017-01-30 08:36:10.107-0600 We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum. The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors. If this issue is actually a bug please use the Bug issue type instead. Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker. Thanks! [1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines |