| Summary: | ASTERISK-27038: No audio while trying to connect two 3G sip phones via Asterisk | ||
| Reporter: | Hatem Osman (hosman) | Labels: | |
| Date Opened: | 2017-06-07 10:32:48 | Date Closed: | 2020-01-14 11:21:08.000-0600 |
| Priority: | Major | Regression? | |
| Status: | Closed/Complete | Components: | |
| Versions: | Frequency of Occurrence | ||
| Related Issues: | |||
| Environment: | Attachments: | ||
| Description: | Hello,
We have installed Asterisk as a SIP server on a public IP and are trying to connect two SIP phone users who are on different 3G networks. The call is established, the phone rings but there is no audio on either side. We have tried with the nat=yes option present in sip.conf to no avail. We need assistance please. Let us know if you need any other details. Thanks Hatem | ||
| Comments: | By: Asterisk Team (asteriskteam) 2017-06-07 10:32:48.545-0500 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. By: Asterisk Team (asteriskteam) 2017-06-07 10:32:48.798-0500 We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum. The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors. If this issue is actually a bug please use the Bug issue type instead. Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker. Thanks! [1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines | ||