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Summary:ASTERISK-27069: Realtime MOH to remote MSQL instance not working
Reporter:Christopher (chris285)Labels:
Date Opened:2017-06-20 03:53:12Date Closed:2017-06-20 04:04:03
Priority:MinorRegression?
Status:Closed/CompleteComponents:
Versions:11.7.0 Frequency of
Occurrence
Related
Issues:
Environment:Linux 14.04Attachments:
Description:Good day,

I would like to find out if there is a fix for the MOH not working when connecting to a remote SQL server. The moh loads fine when extconfig and res_config_mysql are set so that asterisk queries the local instance. All other realtime config use the remote server just fine though so it's not a permissions or networking issue.

Please advise if there is any other info required?


Kind regards,
Comments:By: Asterisk Team (asteriskteam) 2017-06-20 03:53:15.213-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

By: Asterisk Team (asteriskteam) 2017-06-20 03:53:16.497-0500

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

By: Christopher (chris285) 2017-06-20 03:59:26.608-0500

Apologies, the issue has been changed to "bug"

By: Asterisk Team (asteriskteam) 2017-06-20 03:59:26.883-0500

This issue has been reopened as a result of your commenting on it as the reporter. It will be triaged once again as applicable.

By: Joshua C. Colp (jcolp) 2017-06-20 04:03:56.586-0500

Per the Asterisk versions page [1], the maintenance (bug fix) support for the Asterisk branch you are using has ended. For continued maintenance support please move to a supported branch of Asterisk. After testing with a supported branch, if you find this problem has not been resolved, please open a new issue against the latest version of that Asterisk branch.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions