| Summary: | ASTERISK-27799: Voicemail messages aren't deleted when subsequently changing greeting | ||
| Reporter: | Isaac McDonald (imcdona) | Labels: | |
| Date Opened: | 2018-04-12 13:06:24 | Date Closed: | |
| Priority: | Minor | Regression? | |
| Status: | Open/New | Components: | Applications/app_voicemail |
| Versions: | 13.20.0 | Frequency of Occurrence | Constant |
| Related Issues: | |||
| Environment: | CentOS Linux release 7.4.1708 | Attachments: | |
| Description: | When a user calls into voicemail, deletes any new messages and then subsequently changes their unavailable greeting, the voicemails aren't deleted.
Steps to reproduce: 1. Leave a voicemail message for an extenion 2. Call voicemail from the extension in question 3. Press 1 to listen to new messages 4. Press 7 to delete the message 5. Press 0 for mailbox options 6. Press 1 and record an unavailable greeting and then dial 1 to confirm the greeting 7. Hangup 8. Note that the extension in question receives a MWI 9. Call voicemail again from the extension in question. Note that the previously deleted voicemail is still present. | ||
| Comments: | By: Asterisk Team (asteriskteam) 2018-04-12 13:06:24.854-0500 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. By: Kevin Harwell (kharwell) 2018-04-13 14:53:51.901-0500 Looks like you don't even have to record a new greeting. I skipped step 6 and the problem still occurs. | ||