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Summary:ASTERISK-28054: Asterisk Core dumping on regular basis 13.21.1
Reporter:ADTopkek (ADTopkek)Labels:pjsip
Date Opened:2018-09-13 12:12:21Date Closed:2018-09-24 05:49:10
Priority:MajorRegression?
Status:Closed/CompleteComponents:Core/PBX
Versions:13.21.1 Frequency of
Occurrence
Constant
Related
Issues:
duplicatesASTERISK-27256 Segfault while sending unsolicited MWI
Environment:Sangoma Distro 7 (Freepbx 14) 12 cores 24GB memoryAttachments:( 0) core.-2018-09-11T14-09-45-0400-brief.txt
( 1) core.-2018-09-11T14-09-45-0400-full.txt
( 2) core.-2018-09-11T14-09-45-0400-locks.txt
( 3) core.-2018-09-11T14-09-45-0400-thread1.txt
( 4) core-vl5-2018-09-19T09-42-48-0400-brief.txt
( 5) core-vl5-2018-09-19T09-42-48-0400-full.txt
( 6) core-vl5-2018-09-19T09-42-48-0400-locks.txt
( 7) core-vl5-2018-09-19T09-42-48-0400-thread1.txt
( 8) full
Description:Our server seems to do a core dump about everyday now. I am going to try Asterisk 15 to see if it helps but I did want to give you this core dump file so you can see what is happening. I do not know what is causing it but the server is exclusively using PJSIP.

I don't see an attachment field when creating this issue.
Comments:By: Asterisk Team (asteriskteam) 2018-09-13 12:12:23.156-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

By: Joshua C. Colp (jcolp) 2018-09-14 09:44:42.924-0500

I would suggest upgrading to the latest version of things, be it 13 or 15, as changes were made in these areas. Afterwards if the problem still occurs then we will need further information - console output, information about the deployment, anything.

By: ADTopkek (ADTopkek) 2018-09-19 15:46:56.431-0500

I was on the latest 13.22 but it core dumped as well. I moved back to try and stop it. We moved forward to 15.5.0 to see if that helps but it just takes a few days longer now. It did it in the middle of the morning when calls were ramping up, 20-30 active calls constantly.

Environment: beyond what I put in the fields its a remote server and the phones are located in a variety of locations that connect to that remote server. We have avoided making major changes to the freepbx or asterisk that comes with the distro. It has around 300 active phones connected to it through direct IP address. We are using a dedicated server from Cyberlynk. What else would be of importance to you?