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Summary:ASTERISK-28126: Can't login into asterisk.org
Reporter:Robert Phair (rphair@cosd.com)Labels:
Date Opened:2018-10-23 14:50:16Date Closed:2018-10-23 18:04:20
Priority:MajorRegression?
Status:Closed/CompleteComponents:Addons/app_mysql
Versions:14.7.8 Frequency of
Occurrence
Constant
Related
Issues:
Environment:Please ignore software choices and ready the Description belowAttachments:
Description:This is not a software bug report but I am following the instructions on this page literally: https://www.asterisk.org/contact

"If you have questions or concerns regarding the community forums or the downloads website, please create an issue in the Asterisk project."

... which points here.  Therefore please ignore the forced choices above about which components of Asterisk I'm having trouble with.  The account I have just created on asterisk.org is not usable since I get a Crowd error, an inconsitency between a "local" and a crowd account.  I have a screenshot of the problem.  For some reason I can log into Jira with the same credentials that aren't working on asterisk.org/user/login .

Please let me know how I can send you the screenshot and/or where asterisk.org login problems can be submitted, if not here.  thanks, Robert Phair (rphair@cosd.com)
Comments:By: Asterisk Team (asteriskteam) 2018-10-23 14:50:17.871-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

By: Joshua C. Colp (jcolp) 2018-10-23 15:49:04.764-0500

The https://www.asterisk.org/ site does not have a place for users to log in. The only login available is for administrative purposes. The signup site creates an account for use on the other community resources - JIRA, community, and after a license agreement is signed Gerrit.

What particular resource are you attempting to use?

By: Robert Phair (rphair@cosd.com) 2018-10-23 17:53:23.811-0500

It was only the login failure on https://www.asterisk.org/user/login that concerned me.  In fact the Jira access here is confirmation that my account has been created correctly.  For the new community member arriving at the landing pages only, there's no evidence that the above login failure is to be expected, but I can certainly understand it now & thanks for the response.

By: Robert Phair (rphair@cosd.com) 2018-10-23 17:58:19.332-0500

p.s. in fact I can see that the site the front page had really invited me to participate in is https://community.asterisk.org which I can log into perfectly as well.  Please close and/or refile this ticket so it's not a distraction to this part of the forum.