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Summary:ASTERISK-28130: when calling from the queue, all contacts are not called
Reporter:Nikolay (tensor)Labels:
Date Opened:2018-10-24 10:01:16Date Closed:2018-10-24 10:16:40
Priority:MajorRegression?
Status:Closed/CompleteComponents:. I did not set the category correctly.
Versions:13.21.1 Frequency of
Occurrence
Constant
Related
Issues:
Environment:Intel(R) Xeon(R) CPU E5-2670 0 @ 2.60GHz, 252GB RAM, CentOS Linux release 7.4.1708 (Core), kernel 3.10.0-693.5.2.el7.x86_64, Attachments:( 0) cont.jpg
Description:If we create multiple contacts for one sip agent,
when you call directly, all contacts are called. If the call comes from the queue, only the first contact from the list is called.
Comments:By: Asterisk Team (asteriskteam) 2018-10-24 10:01:18.081-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

By: Nikolay (tensor) 2018-10-24 10:03:53.846-0500

two contacts
If the call comes from the queue, only the first contact from the list is called.

By: Joshua C. Colp (jcolp) 2018-10-24 10:16:40.893-0500

Only one contact can be dialed through the queue directly. To work around this you need to dial a Local channel from the Queue that enters the dialplan and then use PJSIP_DIAL_CONTACTS dialplan function to call all.