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Summary:ASTERISK-28203: Asterisk 13.13 crash/restart bug
Reporter:Solid Seb (sebastien@prodelight.co.jp)Labels:
Date Opened:2018-12-10 02:50:17.000-0600Date Closed:2018-12-10 04:47:41.000-0600
Priority:MajorRegression?No
Status:Closed/CompleteComponents:Channels/chan_sip/General Core/General Resources/res_agi
Versions:13.13.0 Frequency of
Occurrence		Occasional
Related
Issues:
Environment:CentOS release 6.9　asterisk-certified-13.13-cert4 CentOS release 6.10Attachments:
Description:Hello everyone.

I had a problem on several of my pbx system running on 13.13 version, asterisk restarted on its own.
Is there any know bug or problem on this version?

Here is the log about the time of the crash.

Dec 3 18:09:37 circuits05 kernel: asterisk[736]: segfault at 8 ip 00000000004bc040 sp 00007f6c55f06a68 error 4 in asterisk[400000+27a000]
Y

Nov 26 14:24:57 circuits09 kernel: asterisk[23101]: segfault at 8 ip 00000000004bc050 sp 00007f654293aa68 error 4 in asterisk[400000+27a000]
Dec 3 16:38:55 circuits09 kernel: asterisk[27016]: segfault at 8 ip 00000000004bc050 sp 00007fd06db84a68 error 4 in asterisk[400000+27a000]

Dec 1 18:39:03 circuits07 kernel: asterisk[25043]: segfault at 8 ip 00000000004bc050 sp 00007fb937581a68 error 4 in asterisk[400000+27a000]

And at the same time :
[2018-12-01 18:39:03] VERBOSE[*****][C-000029d5] res_agi.c: <SIP/07*********0-*********>AGI Script circuit/test.php completed, returning 4

Regards,
Comments:By: Asterisk Team (asteriskteam) 2018-12-10 02:50:19.538-0600

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].
By: Joshua C. Colp (jcolp) 2018-12-10 04:47:24.298-0600

Per the Asterisk versions page [1], the maintenance (bug fix) support for the Asterisk branch you are using has ended. For continued maintenance support please move to a supported branch of Asterisk. After testing with a supported branch, if you find this problem has not been resolved, please open a new issue against the latest version of that Asterisk branch.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions

In this issue you need to use the latest version of certified if you are a commercial license user, and also go through Digium support.

If you are not a commercial license user then you will still need to update to the latest version - but if you stay on certified then any fixes as a result of this would not be merged there.