[Home]

Summary:ASTERISK-28210: res_pjsip_outbound_registration: Registrations reports "Rejected" for No Response type failures
Reporter:David Sovereen (dsovereen)Labels:pjsip
Date Opened:2018-12-14 15:40:12.000-0600Date Closed:
Priority:MinorRegression?
Status:Open/NewComponents:Resources/res_pjsip_outbound_registration
Versions:13.23.1 Frequency of
Occurrence
Constant
Related
Issues:
Environment:FreePBX Distro 10.13.66-21Attachments:
Description:pjsip show registrations was showing a Status of Rejected.  Rejected to me meant a username and password issue.  I went through and troubleshooted username and password issues and eventually discovered the SIP Server was not responding.

pbx-3*CLI> pjsip show registrations

<Registration/ServerURI..............................>  <Auth..........>  <Status.......>
==========================================================================================

trunkname-1/sip:ipaddress:5060               trunkname  Rejected      
trunkname-2/sip:ipaddress:5060               trunkname  Registered      

Objects found: 2

A Status of "No Answer" or "No Response" would have been much more helpful in telling me the nature of the problem and expedited my troubleshooting.

I am not a coder and have no way of helping write a fix, but improving the Status field may help others troubleshoot problems quicker in the future.
Comments:By: Asterisk Team (asteriskteam) 2018-12-14 15:40:18.292-0600

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].