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Summary:ASTERISK-28316: Asterisk Restarting / Creating core dump file
Reporter:Jerry Corrion (dice_telephony)Labels:
Date Opened:2019-02-28 11:33:14.000-0600Date Closed:2020-01-14 11:13:58.000-0600
Priority:MajorRegression?
Status:Closed/CompleteComponents:Core/General Core/PBX PBX/General
Versions:13.10.0 Frequency of
Occurrence
Frequent
Related
Issues:
Environment:CentOS release 6.8 VMware hosted environment Attachments:
Description:Almost once a day this PBX is core dumping, restarting asterisk, and dropping all calls. System will resume as normal without intervention around 1 minute later. We have core dump files that we have run through GDB from the last two days that we can send to you. Any insight on what could be causing this would be appreciated. Thank you.
Comments:By: Asterisk Team (asteriskteam) 2019-02-28 11:33:14.727-0600

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

By: Joshua C. Colp (jcolp) 2019-02-28 11:36:14.128-0600

It appears the bug you have submitted is against a rather old version of a supported branch of Asterisk. There have been many issues fixed between the version you are using and the current version of your branch. Please test with the latest version in your Asterisk branch and report whether the issue persists.

Please see the Asterisk Versions [1] wiki page for info on which versions of Asterisk are supported.
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions

As well afterwards if the problem does still occur you will need to attach the backtraces to this issue, and provide information about usage.

By: Asterisk Team (asteriskteam) 2019-03-15 12:00:01.158-0500

Suspended due to lack of activity. This issue will be automatically re-opened if the reporter posts a comment. If you are not the reporter and would like this re-opened please create a new issue instead. If the new issue is related to this one a link will be created during the triage process. Further information on issue tracker usage can be found in the Asterisk Issue Guidlines [1].

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines