Summary:	ASTERISK-28376: After changing parameter "media_address" in sip.conf to any valid IP, we are getting one way or no voice issues on few calls. Sometimes voice passes successfully, we would like to know why this is happening and resolution for same.
Reporter:	Mukesh Tilwani (mukeshtilwani)	Labels:
Date Opened:	2019-04-09 08:48:22	Date Closed:	2019-04-09 08:50:09
Priority:	Major	Regression?
Status:	Closed/Complete	Components:	Resources/res_pjsip_sdp_rtp Sounds
Versions:	15.6.2 16.3.0	Frequency of Occurrence	Frequent
Related Issues:
Environment:	Centos 7	Attachments:
Description:	Dear Team, We have installed Asterisk 15 and other varients those support media_address parameter in sip.conf. The description in sip.conf says that it only changing the broadcast of media_address but when we put any valid IPv4 address, we are facing one way or no audio issues. At time it works, like out of 10 calls 2 calls working properly, but majorly its failure. We would like to know why changing media_address parameter works for few calls and why not for others. Your immidiate support will be apreciated. regards, mt
Comments:	By: Asterisk Team (asteriskteam) 2019-04-09 08:48:23.512-0500 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur. By: Malcolm Davenport (mdavenport) 2019-04-09 08:49:57.798-0500 We appreciate the difficulties you are facing, however this does not appear to be a bug report and your request or comments would be better served in a different forum. The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors. Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker. Thanks! [1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines By: Mukesh Tilwani (mukeshtilwani) 2019-04-09 09:03:30.147-0500 Thank you for swift response. By: Asterisk Team (asteriskteam) 2019-04-09 09:03:30.417-0500 This issue has been reopened as a result of your commenting on it as the reporter. It will be triaged once again as applicable.