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Summary:ASTERISK-28382: app_confbridge: Leave message not played when penultimate person leaves
Reporter:Kingsley Tart (skycomltd)Labels:
Date Opened:2019-04-11 09:14:45Date Closed:
Priority:MinorRegression?
Status:Open/NewComponents:Applications/app_confbridge
Versions:13.26.0 Frequency of
Occurrence
Constant
Related
Issues:
Environment:Centos 7 and compiled using --with-pjproject-bundledAttachments:( 0) asterisk_log.txt
( 1) configuration.txt
Description:A message is configured to be played when people join and leave the conference.
When there are 3 people in the conference and 1 person leaves the remaining two hear the leave message.
When the next person leaves the conference the remaining single person immediatly starts hearing the music on hold and doesn't hear the leave message. The dialplan says it is playing the message. Is the music on hold being played too soon?
Comments:By: Asterisk Team (asteriskteam) 2019-04-11 09:14:46.312-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

By: Joshua C. Colp (jcolp) 2019-04-11 09:20:14.202-0500

Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



By: Kingsley Tart (skycomltd) 2019-04-11 10:02:36.904-0500

I have attached the asterisk log file with comments when each person joins and leaves.
When Person 2 leaves it looks like it is starting music on hold before playing the audio.

By: Joshua C. Colp (jcolp) 2019-04-14 17:49:03.745-0500

Can you also please attach configuration which demonstrates the problem to make it easier for anyone who may want to dig in?

By: Kingsley Tart (skycomltd) 2019-04-15 04:12:14.065-0500

I have attached the configuration consisting of:-

* Dialplan. Part of the dialplan uses AGI which sets conference variables. I have also included an 'agi debug' of these variables being set so they can be set manually in order to help reproduce.

* confbridge bridge and user configuration which is defined in the dialplan.