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Summary:ASTERISK-28889: Outbound calls drops
Reporter:eddy naugavule (eddy)Labels:
Date Opened:2020-05-12 17:35:37Date Closed:2020-05-13 04:16:04
Priority:MajorRegression?
Status:Closed/CompleteComponents:Addons/General
Versions:16.9.0 Frequency of
Occurrence
Related
Issues:
Environment:our pbax is hosted on a cloud provider called Oz hostings. we are running a server using centos 7 for the pbax. Crazytel issues the sip trunks Attachments:( 0) 2020-05-12.png
( 1) asterisk-full.txt
Description:Hi There,

Currently we are having isues with outbound calls only, when we make an outbound call, the call gets connected however after 11sec the call drops.

Comments:By: Asterisk Team (asteriskteam) 2020-05-12 17:35:38.936-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

By: eddy naugavule (eddy) 2020-05-12 17:37:26.785-0500

please find attached server logs from pbax and a screenshot of wireshark

By: Joshua C. Colp (jcolp) 2020-05-13 04:15:58.722-0500

We appreciate the difficulties you are facing, however this does not appear to be a bug report and your request or comments would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines