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Summary:ASTERISK-29028: Queue not ring PJSIP extension
Reporter:Roberto (tel.medola)Labels:
Date Opened:2020-08-13 21:33:12Date Closed:2020-08-14 17:02:22
Priority:MinorRegression?
Status:Closed/CompleteComponents:Applications/app_queue
Versions:17.6.0 Frequency of
Occurrence
One Time
Related
Issues:
Environment:Centos 7.6 PJSIP 2.10 Asterisk with ARA - PostgreSQL 11Attachments:
Description:I am having a lot of problems with SIP through NAT. So, I decided to adopt PJSIP. However, I am not able to make the extensions ring when receiving a call from the queue. I'm using telnet to include the extension and on the asterisk console, it even shows Called PJSIP/6001, but the extension doesn't ring. If I call from extension to extension, it works normally.

telenet:
Action: QueueAdd
Queue: queuetest
MemberName: 1234
Interface: PJSIP/6001
StateInterface: PJSIP/6001
Ringinuse: yes
Paused: false

If I change to SIP, the extension will call normally.

My configuration pjsip.conf

[transport-udp-nat]
type=transport
protocol=udp
bind=0.0.0.0:5160
local_net=192.0.0.0/24
external_media_address=192.168.0.196
external_signaling_address=192.168.0.196

[6001]
type=endpoint
context=callcenter
disallow=all
allow=g729
allow=ulaw
allow=gsm
auth=6001
aors=6001
transport=transport-udp-nat
direct_media=no
allow_subscribe=yes
sub_min_expiry=30

[6001]
type=auth
auth_type=userpass
password=6001
username=6001

[6001]
type=aor
max_contacts=99


Thanks!
Comments:By: Asterisk Team (asteriskteam) 2020-08-13 21:33:13.125-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

By: Kevin Harwell (kharwell) 2020-08-14 17:01:49.269-0500

We appreciate the difficulties you are facing, however this does not appear to be a bug report and your request or comments would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums [1] as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors [2].

Thanks!

[1] https://community.asterisk.org/
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines