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Summary:ASTERISK-29066: Duplicate Hold event
Reporter:Neimar Avila (neimar.avila)Labels:
Date Opened:2020-09-03 09:57:11Date Closed:2020-09-25 12:00:01
Priority:TrivialRegression?
Status:Closed/CompleteComponents:Core/ManagerInterface
Versions:16.13.0 Frequency of
Occurrence
Constant
Related
Issues:
Environment:Centos 7Attachments:
Description:When an endpoint initiates a hold, the event is being duplicated

telnet localhost 5038
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
Asterisk Call Manager/5.0.2
Action: Login
Username: xxxx
Secret: xxxx
Events: On

Response: Success
Message: Authentication accepted

Event: FullyBooted
Privilege: system,all
Uptime: 4045135
LastReload: 1748
Status: Fully Booted

Event: Hold
Privilege: call,all
Channel: SIP/DB6F4DE25EF5-000e25fc
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 1000
CallerIDName: RAMAL_1000__TESTE
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode: 21fe39de-d850-4414-95bb-2e5ab3add1e9
Context: DiscarTronco
Exten: s
Priority: 5
Uniqueid: 1599144649.4226638
Linkedid: 1599144649.4226638
MusicClass: 49672_espera_67385de4-2db2-4bac-b61a-0f1dbb286514

Event: Hold
Privilege: call,all
Channel: SIP/DB6F4DE25EF5-000e25fc
ChannelState: 6
ChannelStateDesc: Up
CallerIDNum: 1000
CallerIDName: RAMAL_1000__TESTE
ConnectedLineNum: <unknown>
ConnectedLineName: <unknown>
Language: en
AccountCode: 21fe39de-d850-4414-95bb-2e5ab3add1e9
Context: DiscarTronco
Exten: s
Priority: 5
Uniqueid: 1599144649.4226638
Linkedid: 1599144649.4226638
MusicClass: 49672_espera_67385de4-2db2-4bac-b61a-0f1dbb286514
Comments:By: Asterisk Team (asteriskteam) 2020-09-03 09:57:13.750-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

By: Benjamin Keith Ford (bford) 2020-09-11 10:27:15.758-0500

We're only seeing one Hold event on our end. What types of phones are you using? Is this from a call that was initiated and then immediately put on hold? Also, can you attach logs[1] with debug / verbose bumped up high?

[1]: https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

By: Asterisk Team (asteriskteam) 2020-09-25 12:00:00.990-0500

Suspended due to lack of activity. This issue will be automatically re-opened if the reporter posts a comment. If you are not the reporter and would like this re-opened please create a new issue instead. If the new issue is related to this one a link will be created during the triage process. Further information on issue tracker usage can be found in the Asterisk Issue Guidlines [1].

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines