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Summary:ASTERISK-29277: Unable to load module app_voicemail.so
Reporter:Bill Neely (bill@xantek.net)Labels:
Date Opened:2021-02-03 11:10:35.000-0600Date Closed:2021-02-04 12:59:39.000-0600
Priority:MinorRegression?
Status:Closed/CompleteComponents:Applications/app_voicemail
Versions:18.2.0 Frequency of
Occurrence
Constant
Related
Issues:
Environment:Debian GNU/Linux 10 (buster) Attachments:
Description:Compiled version 18.2.0
app_voicemail.so fails to load
tried to load manually produced the following result
module load app_voicemail.so
Unable to load module app_voicemail.so
Command 'module load app_voicemail.so' failed.

Also failed to load app_voicemail_odbc.so
module load app_voicemail_odbc.so
Unable to load module app_voicemail_odbc.so
Command 'module load app_voicemail_odbc.so' failed.
[Feb  3 17:01:57] ERROR[16097]: app_voicemail_odbc.c:13917 actual_load_config: No valid SMDI interface specfied, disabling SMDI voicemail notification
[Feb  3 17:01:57]   == Registered application 'VoiceMail'
[Feb  3 17:01:57]   == Registered application 'VoiceMailMain'
[Feb  3 17:01:57]   == Registered application 'VMAuthenticate'
[Feb  3 17:01:57]   == Registered application 'VoiceMailPlayMsg'
[Feb  3 17:01:57]   == Registered application 'VMSayName'
[Feb  3 17:01:57] ERROR[16097]: pbx_functions.c:394 __ast_custom_function_register: Function VM_INFO already registered.
[Feb  3 17:01:57]   == Manager registered action VoicemailUsersList
[Feb  3 17:01:57]   == Manager registered action VoicemailUserStatus
[Feb  3 17:01:57]   == Manager registered action VoicemailRefresh
[Feb  3 17:01:57] ERROR[16097]: app_voicemail_odbc.c:15182 load_module: Failure registering applications, functions or tests
[Feb  3 17:01:57]   == Unregistered application 'VoiceMail'
[Feb  3 17:01:57]   == Unregistered application 'VoiceMailMain'
[Feb  3 17:01:57]   == Unregistered application 'VMAuthenticate'
[Feb  3 17:01:57]   == Unregistered application 'VoiceMailPlayMsg'
[Feb  3 17:01:57]   == Unregistered application 'VMSayName'
[Feb  3 17:01:57]   == Manager unregistered action VoicemailUsersList
[Feb  3 17:01:57]   == Manager unregistered action VoicemailUserStatus
[Feb  3 17:01:57]   == Manager unregistered action VoicemailRefresh

Contents of modules.conf
autoload=yes
;
; Any modules that need to be loaded before the Asterisk core has been
; initialized (just after the logger has been initialized) can be loaded
; using 'preload'. This will frequently be needed if you wish to map all
; module configuration files into Realtime storage, since the Realtime
; driver will need to be loaded before the modules using those configuration
; files are initialized.
;
; An example of loading ODBC support would be:
preload => res_odbc.so
preload => res_config_odbc.so
;noload => chan_sip.so
;
;following items are for v18

load => res_smdi.so
load = app_voicemail.so
load = app_voicemail_odbc.so

Contents of voicemail.conf
smdienable=yes
smdiport=/dev/ttyS0
Comments:By: Asterisk Team (asteriskteam) 2021-02-03 11:10:37.031-0600

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

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By: Joshua C. Colp (jcolp) 2021-02-03 11:14:37.908-0600

What is the output of "module show like voicemail"? Do you have other voicemail modules that are being autoloaded?

As well you can only load one module at a time. You therefore have to ensure that either you build only 1 voicemail module, or set modules.conf to noload the other unused modules.

By: George Joseph (gjoseph) 2021-02-03 12:44:48.821-0600

You also can't load res_mwi_voicemail with any of the app_voicemail modules.  They are all voicemail providers and only one can be loaded at a time.


By: Bill Neely (bill@xantek.net) 2021-02-04 09:50:24.059-0600

ok found a solution:
Went back to menuselect and selected app_voicemail_odbc
then deslected app_voicemail
did make clean, then removed everythihg in the modules directory.
did make and make install.
Now module show like voicemail returns the follwoing;
Module                         Description                              Use Count  Status      Support Level
app_voicemail_odbc.so          Comedian Mail (Voicemail System) with OD 0          Running              core
res_pjsip_send_to_voicemail.so PJSIP REFER Send to Voicemail Support    0          Running              core

So not really a bug, but maybe menselect should not allow selecting 2 voicemail options


By: George Joseph (gjoseph) 2021-02-04 12:59:26.007-0600

The reason menuselect allows it is for package maintainers who need to build all variants for packaging so the user can configure the one they want when they configure asterisk.