Summary:	ASTERISK-29500: sound_has_left
Reporter:	Marcos Figueiredo (marcosfigrj)	Labels:
Date Opened:	2021-06-29 09:54:49	Date Closed:	2021-07-01 04:05:20
Priority:	Minor	Regression?
Status:	Closed/Complete	Components:	Applications/app_confbridge
Versions:	18.5.0	Frequency of Occurrence	Constant
Related Issues:
Environment:	Centos 7	Attachments:
Description:	When people leave the conference, despite being configured correctly, it does not ring for those who stayed at the conference. Ex. Set(CONFBRIDGE(bridge,sound_leave)=/s/voices/Gnbeep_out) CLI:  <CBAnn/SIM11461-00000004;1> Playing '/s/voices/Gnbeep_out.slin' (language 'en')
Comments:	By: Asterisk Team (asteriskteam) 2021-06-29 09:54:50.414-0500 Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed. A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report. Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process]. Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur. Please note that by submitting data, code, or documentation to Sangoma through JIRA, you accept the Terms of Use present at [https://www.asterisk.org/terms-of-use/|https://www.asterisk.org/terms-of-use/]. By: Joshua C. Colp (jcolp) 2021-06-29 10:08:07.172-0500 Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected and the location of documentation that led you to that expectation. 3. The behavior you actually encountered. To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration. Thanks! [1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines [2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information By: Marcos Figueiredo (marcosfigrj) 2021-06-29 17:48:42.307-0500 Part of the problem discovered! I was using asterisk 11.18.0 and am migrating to the newer version. But I find a problem in migration which is the following. In a confbridge(room,menu), if used in the confbridge.conf menu, the following example sequence is pressed by pressing 0: same => n, confbridge(44,menu1) [menu1] type=menu 0=dialplan_exec(context,exten,priority), leave_conference - The channel leaves the conference but sound_leave does not touch the participants. If only the example is placed: [menu1] type=menu 0=leave_conference - The channel leaves the conference and sound_leave plays normally to the participants. However, this is not satisfactory as I have to change some parameters before the participant leaves the conference by pressing 0. Forgive me but I believe this information is all I have to offer including the CLI example above. By: Joshua C. Colp (jcolp) 2021-06-29 18:29:37.603-0500 You need to provide a COMPLETE example and configuration which shows the problem, including dialplan. As it is you've now gone from a single line in dialplan to also now bringing in usage of the DTMF menu. We need a complete example to ensure we don't miss anything. As well, if you are changing the leave sound in the dialplan you are executing from the DTMF menu that is not supported in current versions. It can only be set before joining the conference. You were lucky that it worked in 11, actually, and were relying on behavior which was not guaranteed. By: Marcos Figueiredo (marcosfigrj) 2021-06-30 18:38:19.001-0500 Dear, Thank you very much for your patience, interest and speed in responding. But unfortunately other migration issues occurred in some important components for migration. I'll be abandoning version 18 and going back to version 11 which I think is more stable because I've been using it for 5 years without problems. I will test new versions as they come out. I think it should have a more complete manual of new functions and changes with examples. This would help detect bugs or usage errors. Thanks. You can close the request.