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Summary:ASTERISK-30268: After Channel move from Holding to Mixing sometimes audio is not heard between channels
Reporter:Amit Sharma (asharma)Labels:
Date Opened:2022-10-20 05:13:47Date Closed:2022-11-03 12:00:34
Priority:MinorRegression?
Status:Closed/CompleteComponents:Bridges/bridge_softmix
Versions:16.26.1 Frequency of
Occurrence
Frequent
Related
Issues:
Environment:Asterisk installed on CentOS 7Attachments:
Description:I am using using sip_chan for PSTN and pjsip for endpoints.
1) Incoming call coms to holding bridge where it hears music on hold.
2) pjsip channel answer the call and moves to mixing bridge.
3) holding bridge channel moves from holding to mixing.
4) recording starts on both chanel.
5) I can see both channel in softmix.
6) Recording on both channel is fine but they cannot hear each other in softmix bridge.
7) This is not happening on every call but can be reproduced.

I have tcpdump for good and bad calls but both looks same.

Please let me know what logs is required so I can share.

Regards
Amit Sharma
Comments:By: Asterisk Team (asteriskteam) 2022-10-20 05:13:50.765-0500

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

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By: Joshua C. Colp (jcolp) 2022-10-20 05:15:28.079-0500

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

Additionally, Asterisk 16 no longer receives bug fixes. If this does appear to be an issue then it will not be resolved in that version.

By: Joshua C. Colp (jcolp) 2022-10-20 05:17:05.249-0500

As well, complete instructions for reproduction including configuration. You've mixed chan_sip and chan_pjsip in the description, and also talked about moving. Are you using ARI? How are you moving channels?

By: Asterisk Team (asteriskteam) 2022-11-03 12:00:33.875-0500

Suspended due to lack of activity. This issue will be automatically re-opened if the reporter posts a comment. If you are not the reporter and would like this re-opened please create a new issue instead. If the new issue is related to this one a link will be created during the triage process. Further information on issue tracker usage can be found in the Asterisk Issue Guidlines [1].

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines