Summary: | ASTERISK-06286: MWI notify on Polycom IP501 with multiple registrations | ||
Reporter: | Anthony Rodgers (cunningpike) | Labels: | |
Date Opened: | 2006-02-10 12:39:05.000-0600 | Date Closed: | 2011-06-07 14:10:25 |
Priority: | Minor | Regression? | No |
Status: | Closed/Complete | Components: | Channels/chan_sip/Interoperability |
Versions: | Frequency of Occurrence | ||
Related Issues: | |||
Environment: | Attachments: | ||
Description: | A Polycom IP501 with more than one SIP registration, both of which have voicemail accounts, will have its MWI turned on and off by re-registration if one registration has a new voicemail message and the other one does not. ****** ADDITIONAL INFORMATION ****** The notification messages look like this: First, for the registration with a waiting message: 12 headers, 3 lines Reliably Transmitting (no NAT) to 172.16.16.102:5060: NOTIFY sip:2348-Polycom@172.16.16.102:5060 SIP/2.0 Via: SIP/2.0/UDP 172.16.16.12:5060;branch=z9hG4bK78d78c38;rport From: "asterisk" <sip:asterisk@172.16.16.12>;tag=as06287858 To: <sip:2348-Polycom@172.16.16.102:5060> Contact: <sip:asterisk@172.16.16.12> Call-ID: 7329725567a3f0325717ac555cede8f1@172.16.16.12 CSeq: 102 NOTIFY User-Agent: Asterisk PBX Max-Forwards: 70 Event: message-summary Content-Type: application/simple-message-summary Content-Length: 89 Messages-Waiting: yes Message-Account: sip:2348@172.16.16.12 Voice-Message: 1/0 (0/0) Then for the registration with no messages: 12 headers, 3 lines Reliably Transmitting (no NAT) to 172.16.16.102:5060: NOTIFY sip:rodgersa@172.16.16.102:5060 SIP/2.0 Via: SIP/2.0/UDP 172.16.16.12:5060;branch=z9hG4bK76c73b57;rport From: "asterisk" <sip:asterisk@172.16.16.12>;tag=as49fbf0a7 To: <sip:rodgersa@172.16.16.102:5060> Contact: <sip:asterisk@172.16.16.12> Call-ID: 32f6dff829af15b47e68125f4c404ba6@172.16.16.12 CSeq: 102 NOTIFY User-Agent: Asterisk PBX Max-Forwards: 70 Event: message-summary Content-Type: application/simple-message-summary Content-Length: 92 Messages-Waiting: no Message-Account: sip:asterisk@172.16.16.12 Voice-Message: 0/0 (0/0) If this one is the last one received, the MWI goes off until the first registration expires, when the first NOTIFY is sent again and the MWI lights up again. Notice that I have even set the Message-Account to be different in each case, so that doesn't work either. | ||
Comments: | By: Olle Johansson (oej) 2006-02-11 03:50:14.000-0600 From a quick look, this seems to be a problem with the polycom, not with Asterisk. We are sending different identifiers and there's no way for us to understand that it's the same phone. YOu can configure one account only to send notification for multiple mailboxes, which should solve your problem. mailbox=1234,1424 in sip.conf Try that and report here. Thanks By: Kevin P. Fleming (kpfleming) 2006-02-14 17:54:49.000-0600 We are doing everything we can do; if the phone interprets this incorrectly, Asterisk cannot make it work. |