Summary: | ASTERISK-07521: MixMonitor stops after attended call transfer | ||
Reporter: | Rolph (merlijn) | Labels: | |
Date Opened: | 2006-08-11 06:44:22 | Date Closed: | 2008-10-21 09:23:24 |
Priority: | Minor | Regression? | No |
Status: | Closed/Complete | Components: | Applications/app_mixmonitor |
Versions: | Frequency of Occurrence | ||
Related Issues: | |||
Environment: | Attachments: | ||
Description: | we are using MixMonitor within our dialplans to records in/outbound calls. Now we have the following problem: when someone transfers a call to a different user via an attended transfer, MixMonitor stops recording. We see this behaviour also when in the Dialplan a call is placed to a diffent section (something like: Dial(Local/100@other-section-dialplan). We don't see MixMonitor stop when an unattended transfer (blind transfer) is made. Maybe this also has something to do with GROUPCOUNT function was not working properly on attended transfers as well. | ||
Comments: | By: jmls (jmls) 2006-08-11 06:51:14 we also have this issue with monitor and local channels By: Ramon Peek-Fares (ramonpeek) 2006-08-11 11:09:54 For your information: We discovered that the GROUPCOUNT function didn't work on attendant transfers due to a problem with copying the channel variables to the new channel. I suspect the problem with MixMonitor to be related... (But this might be a wrong assumption) By: Joshua C. Colp (jcolp) 2006-08-16 12:16:43 If you put /n at the end of the Dial line for Local/ does it then work? I think I know why... By: Rolph (merlijn) 2006-08-19 17:27:23 With the /n at the end it is indeed working. Is there also a workaround for transfers? By: Joshua C. Colp (jcolp) 2006-08-21 15:08:59 Where is the MixMonitor actually being started, on the Local channel itself? If so without /n then that channel gets masqueraded away and thus the spy goes away as well. Same probably for your group counting situation. Here's my scenario where I saw this happen: exten => 211,1,Dial(Local/212@default) exten => 212,1,MixMonitor(/tmp/blah) exten => 212,n,Dial(Local/333@default) Once the remote party picked up at the 333 extension, the MixMonitor went away since the Local channel went away. By: Rolph (merlijn) 2006-08-21 15:54:54 No, mixmonitor start before the local channel is called: exten => 211,1,MixMonitor(/tmp/blah) exten => 211,2,Dial(Local/212@default) exten => 212,n,Dial(SIP/XYZ) I understand now that I have to use /n in the 1st Dial, one problem solved. However, how do we do this in a attendant transfer. For example: exten => 211,1,MixMonitor(/tmp/blah) exten => 211,2,Dial(SIP/XYZ) exten => 444,1,Dial(SIP/444) Now, when someone calls extension 211 and SIP/XYZ answers the call, the call is being monitored. When XYZ does an attendant transfer to extension 444 and SIP/444 answers the call, MixMonitor stops recording. This is not the behaviour we see when we use an unattended transfer (blind transfer). By: jmls (jmls) 2006-08-21 16:47:12 the above dialplan causes us the same sort of problem - the monitoring stops as soon as an attended transfer takes place By: Joshua C. Colp (jcolp) 2006-09-08 13:56:06 I just put a change into 1.2 and trunk as of revisions 42452 and 42453 that *MAY* help but I think it comes down to the fact that you are starting MixMonitor on a channel that is going to go away if /n is not used in the Local dial line. chan_local has an optimization feature that essentially makes itself go away once each side is bridged to another channel, it just drops out - and since MixMonitor is started on one of those channels then once the channel is gone, MixMonitor is gone. I have however added this bug to my post 1.4 list so I may add an option to chan_local that will allow you to stop this optimization if spies are present on the channel. Peace! |